Christopher Hemmings
New York,New York
Summary
Results-oriented operations leader with a proven track record at EMERALDX, enhancing cross-functional coordination and driving operational excellence through SAP expertise. Demonstrated ability to streamline processes while fostering a productive and satisfying workplace culture. Skilled in Microsoft Office and conflict resolution, achieving notable improvements in efficiency and team dynamics. Aiming to leverage these strengths for continued growth in operational strategy.
Overview
18
18
years of professional experience
Work History
Corporate Operations Manager
EMERALDX
New York, NY
11.2021 - Current
- Managed daily operations of the company, ensuring high quality standards are met.
- Coordinated with various departments to ensure smooth functioning of business processes.
- Provided support in planning, scheduling and organizing projects related to corporate operations.
- Monitored inventory levels and ensured timely delivery of materials as needed.
- Ensured compliance with safety regulations in the workplace.
- Participated actively in budgeting activities by providing input on cost savings opportunities.
- Evaluated employee performance, addressed grievances, provided feedback and took corrective action when necessary.
- Reviewed contracts between vendors, suppliers and customers for legal accuracy and completeness.
- Managed scheduling, training and inventory control.
- Addressed customer concerns with suitable solutions.
- Oversaw financial management, budget management, accounting and payroll activities.
- Planned delivery routing, team workflows, and promotional initiatives.
- Maintained executive calendars and coordinated meetings, travel arrangements, and event logistics.
- Provided administrative support for special projects as needed.
- Facilitated communication between different departments to ensure smooth workflow.
- Compiled expense reports on a monthly basis for executives.
- Coordinated with external vendors to provide necessary supplies or services.
- Created weekly status updates to keep executives informed of progress on key initiatives.
- Assisted with budgeting activities, including tracking expenditures and preparing forecasts.
- Organized events such as conferences, board meetings, seminars.
- Handled sensitive information in accordance with corporate confidentiality guidelines.
- Ordered office supplies as needed while staying within budgetary limits.
- Answered inquiries from internal and external stakeholders regarding executive office operations.
- Greeted visitors in a professional manner and directed them accordingly.
Facilities Manager
Essence Global
11.2019 - 02.2021
- Oversee weekly inventory and purchases of office materials, kitchen necessities, swag, groceries, etc
- Manages preferred vendor relationships and programs, maintain service contracts, and manage day-to-day facility needs to ensure the office operates effectively and efficiently
- Manage office support staff in the NY, MINN, LA, and SF locations
- Liaise with HR, Accounting, IT, Leadership, and building management
- Plans and executes company meetings, lunch and learns, activities, events, and more
- Oversee MEP services - HVAC, electrical and plumbing systems, and standard PPM programs
- Works with HR in assisting with onboarding and offboarding tasks for employees
- Manage office/facilities budget for NY and three other offices
Office Services Lead
Kantar Media
12.2010 - 11.2019
- Responsible for delivering and coordinating for 500 individuals in the NYC office; this includes United Parcel Service, Federal Express, messenger packages
- Responsible for coordination of onsite events for NYC staff
- Maintenance of all on-site conference rooms
- Responsible for ordering all office supplies
- Inspect grounds, facilities, and equipment routinely to determine the necessity of repairs or maintenance
- Inspect the entire property to locate maintenance issues, then ensured their satisfactory repair
- Scheduled and coordinated the logistics and implementation of general maintenance, repairs, and remodeling projects
- Oversee the hospitality services, including scheduling, greeting caterers and external clients
Mailroom Lead Clerk
Epiq Bank Solutions
01.2010 - 10.2010
- Handled logs and processed all incoming and outgoing mail
- Operated postage machine and other mailroom office machines
- Lift heavy boxes, files, and paper when needed
- Postal errands
- Occasional messenger errands to court
Site Manager
DTI-Wilson, Elser LLP
Newark, NJ
02.2007 - 12.2009
- Handled logs and processed all incoming and outgoing mail
- Operates postage machine and other mailroom office machines
- Lift heavy boxes, files, and paper when needed
- Maintain logs and report documentation
- Oversee the hospitality services, including scheduling and greeting caterers
- Solely responsible for maintaining the scheduling of four large conference rooms
- Responsible for maintenance and upkeep of the pantry and dining area
Education
Rice High
Skills
- Software
- Hardware
- Operating Systems
- Network Management
- Microsoft Office
- Experience with IBM Technology
- Windows NT
- Netscape
- Adobe Illustrator
- Apple Macintosh
- Windows 9x
- Outlook Express
- Windows 2000/XP
- Windows Server 2000
- Internet Explorer
- Pitney Bowes Operation
- Federal Express Service Online
- Experience with UPS Online Tools
- Cross-functional coordination
- Production
- Employee relations and conflict resolution
- SAP expertise
Otherskills
Microsoft Office, Adobe Illustrator, IBM & Compatibles, Apple Macintosh, Pitney Bowes Postage Machine (Model DM300c), Windows NT, Windows 9x, Windows 2000/XP, Windows Server 2000, Netscape, Internet Explorer, Outlook Express, United Parcel Service Online, Federal Express Service Online (Domestic and International)
Educationalbackground
Rice High.
References
References available upon request.
Timeline
Corporate Operations Manager
EMERALDX
11.2021 - Current
Facilities Manager
Essence Global
11.2019 - 02.2021
Office Services Lead
Kantar Media
12.2010 - 11.2019
Mailroom Lead Clerk
Epiq Bank Solutions
01.2010 - 10.2010
Site Manager
DTI-Wilson, Elser LLP
02.2007 - 12.2009
Rice High
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