Christopher Henderson
Phoenix,AZ
Summary
Dedicated and service-driven professional with a background in emergency medical services, leadership, and customer relations seeking to serve the community as a firefighter.
Overview
15
15
years of professional experience
Work History
Assistant Marketing Manager
Travel + Leisure Co.
08.2024 - Current
- Engage and qualify guests while driving attendance for presentations.
- Consistently exceed performance targets through communication and follow-up.
- Track pipeline and engagement metrics within CRM systems.
- Analyze performance data to improve efficiency and outcomes.
- Train and mentor team members in structured processes.
Territory Sales Manager
Ageless Men’s Health
12.2021 - 08.2024
- Managed territory-wide P&L; revenue, and operational KPIs.
- Executed community outreach including events and first responder engagement.
- Developed pipeline through outbound prospecting and lead follow-up.
- Built partnerships with local organizations and networks.
- Improved conversion rates through data analysis and process optimization.
Emergency Room Technician
Northern Arizona Healthcare Foundation
01.2016 - 11.2021
- Monitored patient vital signs to ensure immediate response to medical emergencies.
- Assisted in triaging patients, prioritizing care based on severity and urgency.
- Maintained cleanliness and organization of the emergency room environment.
- Collaborated with nursing staff to streamline patient care processes.
- Educated patients and families on procedures and post-treatment care instructions.
- Implemented safety protocols to enhance infection control measures within the facility.
- Mentored junior technicians, fostering skill development and teamwork in high-pressure situations.
- Evaluated workflow efficiencies, proposing enhancements that improved patient throughput in the emergency department.
Reserve Firefighter
Copper Canyon Fire and Medical District
05.2017 - 10.2019
- Responded to emergency calls, providing rapid rescue and firefighting services.
- Conducted fire safety inspections, identifying hazards and ensuring compliance with regulations.
- Operated firefighting equipment and tools, maintaining readiness for emergency situations.
- Collaborated with team members during drills, enhancing operational efficiency and teamwork capabilities.
- Led incident command during emergencies, coordinating response efforts to mitigate risks effectively.
- Developed training programs for new recruits, fostering skill development and safety awareness.
- Implemented community outreach initiatives, educating public on fire prevention and safety measures.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Oversaw maintenance of firefighting apparatus, ensuring optimal performance and reliability in critical moments.
Personal Trainer
Snap Fitness
02.2012 - 06.2018
- Developed customized fitness programs tailored to individual client goals and abilities.
- Provided ongoing motivation and support to clients, enhancing their commitment to fitness regimens.
- Conducted fitness assessments to determine clients' baseline measurements and track progress.
- Implemented group training sessions, fostering a sense of community among participants.
- Educated clients on proper exercise techniques and nutrition principles for optimal results.
- Mentored junior trainers, sharing expertise to improve team performance and client satisfaction.
- Analyzed client feedback to refine training methods and enhance overall service quality.
Education
GED -
Yavapai College
Prescott, AZ05-2008
Skills
- Leadership
- Teamwork
- Communication
- High-Pressure Decision Making
- CRM Systems
- Data Analysis
- Public Interaction
- Operational Discipline
- Problem Solving
Timeline
Assistant Marketing Manager
Travel + Leisure Co.
08.2024 - Current
Territory Sales Manager
Ageless Men’s Health
12.2021 - 08.2024
Reserve Firefighter
Copper Canyon Fire and Medical District
05.2017 - 10.2019
Emergency Room Technician
Northern Arizona Healthcare Foundation
01.2016 - 11.2021
Personal Trainer
Snap Fitness
02.2012 - 06.2018
GED -
Yavapai College