Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Christopher Hensgen

Burlington,WI

Summary

Dedicated and hard-working individual who is studying to be Computer Support Specialist, and has a desire to work in the profession while completing his education.

Overview

8
8
years of professional experience

Work History

Teacher's Assistant

Volunteer

St. Johns Lutheran Church
12.2022 - Current
  • Used strong interpersonal communication skills to convey information to others.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.

Assistant Manager

Arby's
07.2021 - Current
  • Open and setup Cash register drawers, count money in the safe
  • Draw up the daily food prep sheet, order new food inventory
  • Account and balance previous days use of food and service materials
  • Deposit proceeds from the prior day’s business
  • Manage Associates on multiple shifts
  • Closing, count all food inventory, count all cash and credit proceeds, draw up deposits
  • Ensure that at the store is clean and ready to use the next day.

General Restaurant Manager

KFC
09.2018 - 07.2021
  • Duplicate duties as bullet points above listed for Arby’s
  • Hiring and training of Associates on multiple shifts
  • Completed work schedule for all Associates
  • Create and maintain a weekly budget
  • Ensure sales targets were accomplished on a weekly and monthly basis
  • Manage Associate hours and overtime
  • Set up new registers, connect all cabling, and ensure correct operation
  • Daily communications with district franchise manager, all store managers, and team members

Assistant Manager

Arby's
05.2016 - 09.2018
  • Same duties as listed above from 2021 to present

Education

Associate’s Degree, Connecting Devices, Systems Software Support, Hardware & Software Support, Help Desk Support, Data Recovery and Support, Advanced Help Desk, IT Applications Server & Support, IT Scripting, IT Management, Emerging Technology and Communications, Program Orientation, Technical Reporting, Quantitative Reasoning, Gateway to Success, Economics, Sociology - Computer Support Specialist

Gateway Technical College
Elkhorn, WI
05.2024

Skills

  • Oracle Virtual Box
  • Microsoft Operating Systems up to Windows 11
  • DOS
  • Sysco Packet Tracer
  • Front Page
  • Microsoft Suite

Volunteer Experience

  • Tutoring Fellow classmates
  • IT Instructor Class Assistant
  • President of the Gateway Computer Professional United Club
  • Volunteer at my local Church for IT and AV solutions
  • Kenosha County 4H
  • Racine County Fair Ticket Sales

Timeline

Volunteer

St. Johns Lutheran Church
12.2022 - Current

Assistant Manager

Arby's
07.2021 - Current

General Restaurant Manager

KFC
09.2018 - 07.2021

Assistant Manager

Arby's
05.2016 - 09.2018

Teacher's Assistant

Associate’s Degree, Connecting Devices, Systems Software Support, Hardware & Software Support, Help Desk Support, Data Recovery and Support, Advanced Help Desk, IT Applications Server & Support, IT Scripting, IT Management, Emerging Technology and Communications, Program Orientation, Technical Reporting, Quantitative Reasoning, Gateway to Success, Economics, Sociology - Computer Support Specialist

Gateway Technical College

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