Christopher Hermann

• Documented supply usage and restocked items as needed.
• Monitored inventory levels and conducted periodic physical counts to ensure accuracy.
• Distributed supplies to various departments within the organization as needed.
• Loaded, unloaded and transported materials to designated locations.
• Operated warehouse equipment to transport materials efficiently.
• Collaborated with team members to meet production deadlines.
• Trained new staff on safety procedures and equipment use.
• Assisted in maintaining a clean and safe work environment.
• Stored supplies in designated areas according to established procedures.

• Prepared surfaces by sanding, cleaning, and masking to ensure paint adhesion.
• Inspected surfaces for imperfections before painting to ensure quality standards.
• Followed safety protocols while handling chemicals and operating equipment safely.
• Operated sanders, grinders, and other tools for surface preparation tasks.
• Collaborated with team members to maintain a clean and safe workspace.
• Cleaned and prepared surfaces for painting by sanding, scraping, and washing.
• Provided assistance in other areas of the shop when needed such as helping with clean up duties.
• Cleaned and properly stored paint equipment and supplies at end of each workday.
• Applied primers, sealers, undercoats, and top coats with spray guns or rollers.
• Adjusted nozzles on spray guns for proper flow rate based on type of material being sprayed.
• Readied vehicles for painting by removing accessories and masking surfaces with tape or paper to protect from paint.
• Cleaned and polished vehicles to restore appearance and protect surfaces.
• Operated detailing equipment like polishers and steam cleaners effectively.
• Cleaned cars both externally and internally by hand or with use of automated equipment.
• Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
• Assisted in training new detailers on techniques and company procedures.

• assembled products involving various filters, plastics, and mufflers.
• Collaborated with team members to improve workflow efficiency.
• Assisted in troubleshooting machine malfunctions during operations.
• Maintained accurate production logs and documentation daily.
• Kept records of production data such as quantity produced, scrap rate.
• Followed all company policies regarding safety regulations and procedures.
• Checked finished products for quality assurance.
• Ensured compliance with industry standards for product specifications.
• Maintained cleanliness of the production area.
• Followed safety protocols at all times while operating machinery.

• Prepared surfaces by sanding, scraping, and cleaning prior to painting.
• Applied masking tape and coverings to protect non-paint areas.
• Mixed paints and materials according to specifications for various projects.
• Collaborated with painters to ensure timely project completion and quality standards.
• Maintained tools and equipment for optimal performance and safety compliance.
• Assisted in organizing workspace to enhance efficiency and reduce hazards.
• Followed safety protocols while handling chemicals and equipment during preparation tasks.
• Cleaned and prepared surfaces for painting by sanding, scraping, and washing.
• Provided assistance in other areas of the shop when needed such as helping with clean up duties.
• Cleaned and properly stored paint equipment and supplies at end of each workday.
• Followed instructions from supervisors regarding specific procedures related to each job.
• Performed minor repairs to damaged areas such as filling holes or cracks with putty before applying primer or basecoat paints.
• Maintained an organized workspace throughout the day in order to prevent accidents due to clutter.
• Applied primers, sealers, undercoats, and top coats with spray guns or rollers.
• Disposed of hazardous waste material properly according to local regulations.
• Primed vehicle repairs to improve adhesions of new paint coats.

* Great attendance and always on time

* Superior customer service & relationship building with customers and vendors

* Assisted three body techs, two painters, and two estimators on top of my detailing and parts/customers/ shop duties

* Greatly responsible for creating the final quality end product the shop would deliver to customers

* Frequent positive feedback from customers about my car details and customer service

* Efficient at cores and returns/credits. Also responsible for the organizing and reporting $30,000 in old credits/returns in just six months of my tenure in parts

* I shaped the way the detailing program was laid out. I also did the training.

* Created a system for parts staging along with carts storage procedures and shop Clean

* Superb detail/Q.C. and cleaning skills

* Used Repair Center program for parts tasks and vendor contacts

~Achievements~

Excelled with Wesco Auto Body Supply in all store duties and functions (product support, sales, cashier, paint matching), as well as being one of Wesco's best drivers.

* Safe, experienced driver: no accidents, citations/tickets, or points deducted from driving record

* Perfect attendance.

*Customer service-oriented and customer-focused, no matter what position I fill.

*Excelled and advanced with a 50% salary increase over a two-year period.

* Built long lasting relationships with several customers

* Created additional sales opportunities through networking in a tough industry

~Responsibilities~

* Perform all store duties: product/customer support, counter sales, cashier, assembly of products, inventory and stalking- kept store clean and safe

* Provide customer support & product information for all paint & body supplies

* Mix professional paint formulas for custom shops and walk-in customers

* deliver to all custom body shops on the East Side and beyond

~Achievements~

* I became the primary Lead Driver in charge of training new hires, and managed the team with a positive and professional attitude, and was a mentor to new drivers who had challenges during training

* No accidents, citations/tickets

* Perfect attendance

* Reached top pay for the driver position in just one year being with the company

* Winner for two years straight! Contests are held annually for the most returns gathered, including overall driver speed and performance

~responsibilities~

* Deliver auto parts

* track inventory and returns

* check full inventory every three months

* receiving

* Stocking, including prioritizing of shelves, also warehouse cleaning duties

~Achievements~

* Demonstrated excellent sales skills

* Placed 7th in the nation's top ranks for sales, with all-time low redo rates.

* Frequently won weekly and monthly employee sales competitions within the sales division

* No incidents on the job, 50,000 miles driven without any accidents, while always practicing safety

* Received certificate from the National Safety Council for completion of all driver defense courses provided

~Responsibilities~

* Full-time Crew Chief/Driver

* Responsible as the Lead for performing all carpet cleaning, upholstery cleaning, including specialty jobs

* Promoted to sales of new products and services, and upsold additional services to increase revenue

* Trained in newly hired assistants and employees

~Achievements~

* Promoted to supervisor in just three months

* Responsible for a %30 increase in business for that year

* Signed new competitive accounts, including large fleet accounts up for renewal

* Booked new businesses and contracts, often taken from our competitors of professional car detailing shops

~Responsibilities~

* Responsible for all aspects of the business when owner is not available

* Responsible for hiring, training new hires, and payroll

* Manage company vehicle and fleet accounts

* detail cars, trucks, boats, as well as fleet washing

~Achievements~

* Handled high call volumes while providing premium service and troubleshooting

* Offered extended support and information to customers regarding the Nortrac Tractor product line

* Proudly created two monthly troubleshooting columns written for customers in the Northern Tool newsletters, which in turn contributed to a measurable drop in call volumes for 2006

* Upsold warranties, ad-ons, and new products to existing customers

* Consistently provided innovative new ideas for Northern Tool's products, highly contributing to our weekly manager's meetings

~Responsibilities~

* Assist the Tech Support Manager in all duties and activities

* Supervise/ manage the technical support call center

* Handle and overcame objections and challenging tech support service calls and escalations

* Provide customer service above agreed Service Levels Objectives (SLO's)

* Pick specialty parts orders from the warehouse, handled shipping to provide best end-to-end service

* Produce monthly inventory reports