Christopher Hernandez
San Antonio,TX
Summary
Focused and driven software engineer with good administrative, organizational and problem-solving abilities. Skilled at utilizing programs such as Unity and Adobe products. Dedicated to best-in-class work and productivity.
Overview
6
6
years of professional experience
Work History
Apprentice
Game Dev HQ
12.2023 - Current
- Develop and improve various game systems (AI, UI, tools, etc.)
- Code core systems and gameplay mechanics
- Implement game features and systems in Unity/C#
- Profile & optimize applications
- Experienced with Git/Github
- Work well with designers and artists
- Architect event-driven systems
Account Resolution Representative
Wells Fargo
03.2022 - 12.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Collected and analyzed customer information to prepare product or service reports.
- Recommended products to customers, thoroughly explaining details.
- Processed customer adjustments to maintain financial accounts.
Campaign Manager
Fresh Success Marketing Group Inc.
09.2021 - 12.2021
- Mastered marketing systems and taught them back to new employees.
- Ran workshops to educate entire office.
- Conducted 1 on 1 interviews as well as hired new team members
- Managed a team of new employees.
- Became the first of my orientation group to be promoted into campaign management.
- Excelled in customer service.
Print Expert
Office Depot Inc
06.2021 - 09.2021
- Extensively used programs from Microsoft Office such as Microsoft Word, Excel, Power Point and One Drive .
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Proficient with multitasking and navigating numerous systems, while also documenting the system
- Ability to work independently under stringent deadlines in a high volume/fast paced environment
- Continuously self-educate to maintain a broad knowledge of solutions, industry, pricing, services and skills.
- Provided accurate and comprehensive information over the phone.
Crew Member
McDonald's
08.2017 - 05.2021
- Maintained clean and organized workspace to prevent cross-contamination of food.
- Prepared products following restaurant, health, and safety standards and procedures.
- Maintained energy and enthusiasm in fast-paced environment.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Performed shift change tasks each day to keep store efficient and neat while adhering to our procedures.
- Operated cash registers to accept payments from customers and research transactions
Education
Associate of Arts - Film And Video Production
Northwest Vista College
San Antonio, TX04.2021
High School Diploma -
Communications Arts High School
San Antonio, TX06.2019
Skills
- C#
- C
- Unity
- Communications
- Proficient in Microsoft Office
- Bilingual in Spanish/English
- Adobe Premiere Pro Certified
Timeline
Apprentice
Game Dev HQ
12.2023 - Current
Account Resolution Representative
Wells Fargo
03.2022 - 12.2022
Campaign Manager
Fresh Success Marketing Group Inc.
09.2021 - 12.2021
Print Expert
Office Depot Inc
06.2021 - 09.2021
Crew Member
McDonald's
08.2017 - 05.2021
Associate of Arts - Film And Video Production
Northwest Vista College
High School Diploma -
Communications Arts High School
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