Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Hernandez

Trenton,NJ

Summary

Service-oriented Deputy General Manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.

Overview

6
6
years of professional experience

Work History

Deputy General Manager

Regal Cinemas
Trenton, NJ
10.2017 - Current
  • Supervised team members, established performance goals, provided feedback, and conducted performance reviews.
  • Resolved employee issues in a timely manner by providing guidance and counseling as needed.
  • Coordinated with external vendors to obtain materials at competitive prices while meeting quality requirements.
  • Identified areas of improvement in operational processes and developed solutions accordingly.
  • Assisted customers in selecting films, snacks, and merchandise.
  • Operated cash registers to process customer transactions.
  • Developed and implemented theater policies and procedures.
  • Created schedules for staff and volunteers to ensure adequate coverage of duties.
  • Monitored daily operations to ensure compliance with safety regulations.
  • Managed inventory, ordering supplies as needed.
  • Trained new employees on proper use of equipment and job duties.
  • Coordinated marketing campaigns to promote theater events and programs.

Pet Tech

K9 Resorts Daycare & Luxury Hotel
Hamilton , NJ
10.2021 - 05.2022
  • Cleaned and disinfected cages, kennels, runs, and animal holding areas.
  • Provided food, water, and bedding for animals in care.
  • Walked dogs on a daily basis to ensure they received exercise.
  • Observed animals' behavior in daycare to detect signs of illness or injury.
  • Monitored group play with large and small dogs.

Education

High School Diploma -

Hamilton High West
Hamilton , NJ
06-2019

Skills

  • Decision-Making Capabilities
  • Staff Oversight
  • Leadership Skills
  • Critical Thinking
  • Organized
  • Customer Service

Timeline

Pet Tech

K9 Resorts Daycare & Luxury Hotel
10.2021 - 05.2022

Deputy General Manager

Regal Cinemas
10.2017 - Current

High School Diploma -

Hamilton High West

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Christopher Hernandez