Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Hernandez

Bronx,New York

Summary

Proven track record in enhancing customer service rankings at Nature's Cradle Nursery & Landscape Design, showcasing exceptional problem-solving and relationship-building skills. Excelled in multitasking and team collaboration, significantly improving operational efficiency and customer satisfaction. Demonstrates a keen eye for detail and a commitment to delivering outstanding results.

Overview

3
3
years of professional experience

Work History

Volunteer

Herbalife
05.2023 - 09.2024
  • Maintained clean, neat, and operational facilities to serve program needs.

Server

Herbalife
05.2022 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

customer service

Nature's Cradle Nursery & Landscape Desigh
12.2021 - 09.2022
  • Upheld high standards for customer service and led by example.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Delivered excellent customer service, resulting in increased member retention rates.

Sales Associate

Nature's Cradle Nursery & Landscape Desigh
12.2021 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Bronx River High School
Bronx, NY
06.2025

Skills

Positive Attitude

Teamwork and Collaboration

Organized and Efficient

Attention to Detail

Flexible Schedule

Relationship Building

Public Speaking

Answering Phones

Food Distribution

Customer Service

Time Management

Problem-solving skills

Multi-tasking strength

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Volunteer

Herbalife
05.2023 - 09.2024

Server

Herbalife
05.2022 - 09.2023

customer service

Nature's Cradle Nursery & Landscape Desigh
12.2021 - 09.2022

Sales Associate

Nature's Cradle Nursery & Landscape Desigh
12.2021 - 09.2022

Bronx River High School
Christopher Hernandez