CHRISTOPHER HERNANDEZ
San Antonio,Texas
Summary
Seasoned Maintenance Manager with a proven track record, adept in project management and troubleshooting. Demonstrates exceptional leadership in directing teams and fostering vendor relationships, ensuring top-notch maintenance and project management. Skilled team leadership, consistently achieving operational excellence and surpassing performance goals.
Overview
9
9
years of professional experience
Work History
Maintenance Manager
Arco Pilar
Georgetown, Tx
07.2023 - 08.2024
- Company Overview: New Development
- Held close relationship with ownership, Project management, Construction team and leasing team
- Held close relationship with third party construction management team to retain QC
- Managed a team of three maintenance technicians
- Conducted 1st 2nd and final punch of completed units
- Inspected units for mechanical functions and quality
- Inspected exterior and interior buildings for proper finish out according to building plans
- Created a start-up maintenance inventory list for maintenance shop with associated pricing for proper budget forecasting
- Maintained and scheduled PM of teal system (Boiler System)
- Created inspection reports using site audit pro that were shared during monthly zoom meetings with ownership which held detailed notes of issues with pictures of specific areas on property/ units
- Created start up binders for property including but not limited to risk management, refrigerant logs and accidental venting, property lighting, monthly golf cart safety checklist, pool chemical log, emergency call list and emergency vendors
- Managed and shared an emergency on call schedule
- Stayed in close communication with onsite vendors to schedule warranty work and QC
- New Development
Owner/Operator
Fix Rite Home Repair
San Antonio, TX
08.2024 - Current
- Sold handyman and painting services
- Performed basic plumbing needs
- Performed basic electrical needs
- Created own leads
- Closed on small and high profit projects
- Performed small remodeling projects
- Sold services to several different management companies
- Held a high standard of customer service
- Keep close relations/follow up with clients
- Held high standard in communication
Handyman
Mars Hill Realty Group
Round Rock, TX
03.2021 - 10.2021
- Provided service for rental homes in Round Rock, Pflugerville, Georgetown, Liberty Hill, Jarrell, Leander, Burnet, Killeen
- Completed a wide range of home repairs
- Completed touch up paints accordingly
- Completed service request daily
- Created estimates for homeowners
- Created invoicing for main office
- Maintained company van
- Kept record of all job receipts
- Completed scheduling with homeowners
- Kept up to date google calendar of appointments set
- Completed emergency work orders
- Follow up calls to residents after work was completed to ensure resident satisfaction
Supervisor/Manager
Weinstein Properties
Austin, TX
12.2019 - 03.2021
- Managed a team of 3
- Answered daily emails using Outlook 365
- Completed administrative work daily
- Approved invoices through Ops technology
- Delegated workflow daily
- Communicated closely with regional director, construction director and property manager
- Held morning meetings with property manager and technician's
- Coached technicians on technical troubleshooting
- Held a close relationship with outside vendors
- Created quality control for work performed by onsite maintenance and vendors
- Maintained inventory log using Excel spreadsheet weekly
- Held a high standard of customer service
Maintenance Supervisor
NRP Group, LLC
San Antonio, TX
02.2019 - 10.2019
- Managed two properties
- Managed a team of 6
- Completed work orders within 24hrs
- Open and closed work orders with detailed notes
- Follow up calls before and after work request
- Held a high standard of customer service
- Maintained a close relationship with outside vendors
- Maintained up to date Pool, Refrigerant and PM logs
- Stayed within budget annually
- Contacted vendors concerning warranty work
Maintenance Supervisor
Alliance Residential Company
Austin, TX
09.2017 - 07.2018
- Managed 276 Unit Class A
- Maintained inventory
- Ordered supplies as needed
- Created and submitted Purchase Order Numbers
- Performed renovations on vacant units
- Completed regular turnkey
- Completed work orders within 24 hours
- Maintained no call back after move in
- Managed three employees
Maintenance Supervisor
US Residential Group
Austin, TX
11.2015 - 03.2017
- Manage 194 Unit Tax Credit Property
- Maintained Maintenance shop and supplies
- Delegated make readies
- Scheduled work with vendors
- Prioritized work orders and completed in a timely fashion
- Worked closely with Housing Authority to walk units upon move in
- Maintained pool and kept pool log up to date
- Updated make ready board weekly/daily
Education
HVAC Certification -
Everest Institute
01.2011
High school diploma -
Robert E. Lee High School
01.2005
Skills
- Apartment maintenance
- Troubleshooting
- Electrical
- Project Management
- HVAC
- Maintenance
- Pool maintenance
- Boiler
- Refrigeration
- Plumbing
- Landscape Care
- Employee performance assessment
- Employee scheduling
- Building automation systems
- Continuous improvement
- Budgeting and cost control
- Facilities maintenance
- Grounds maintenance
- Maintenance planning
- Work order management
- Vendor relationship management
- Staff management
- Lockout and tagout procedures
- Contractor oversight
- Computerized maintenance management system
- Plumbing systems
- Preventive Maintenance
- HVAC systems
- Parts oversight
- Safety monitoring
- Contractor management
- Electrical systems
- Inventory monitoring
- Project management
- Employee performance evaluation
- Facilities management
- Inventory replenishment
- Materials requisition
- Safety protocols
- Equipment inspection
- Resource allocation
- Team leadership
- Mechanical aptitude
- Mechanical knowledge
- Service Technician Experience
- Carpentry
- Property Management
- Blueprint reading
- Handyman
- Low Voltage
- Equipment repair
- Remodeling
- Schematics
References
References can be provided upon request
Personal Information
Work Permit: Authorized to work in the US for any employer
Qualificationsandcertifications
- CAMT Certification
- Mold Remediation Certification
- EPA Universal Certified
- HVAC Certification
- CPO Certified
References
References available upon request.
Timeline
Owner/Operator
Fix Rite Home Repair
08.2024 - Current
Maintenance Manager
Arco Pilar
07.2023 - 08.2024
Handyman
Mars Hill Realty Group
03.2021 - 10.2021
Supervisor/Manager
Weinstein Properties
12.2019 - 03.2021
Maintenance Supervisor
NRP Group, LLC
02.2019 - 10.2019
Maintenance Supervisor
Alliance Residential Company
09.2017 - 07.2018
Maintenance Supervisor
US Residential Group
11.2015 - 03.2017
HVAC Certification -
Everest Institute
High school diploma -
Robert E. Lee High School
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