Christopher Hernandez
Dade City,FL
Summary
Results-driven quality assurance professional with a strong background in automated testing and data analysis with over 6 years of experience. Proven ability to enhance team performance and customer satisfaction through effective problem-solving and communication.
Overview
10
10
years of professional experience
Work History
Quality Assurance/Automation
Walmart Distribution Center
Brooksville, Florida
03.2017 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Resolved customer problems with knowledgeable and friendly service, enhancing overall satisfaction.
- Identified needs of customers promptly and efficiently.
- Collaborated with team members to achieve project objectives and ensure timely delivery.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted testing of software and systems to ensure quality and reliability.
- Collaborated with development teams to identify and resolve defects.
- Participated in project meetings to ensure alignment on quality standards.
- Worked with team members to create efficient workflows, resulting in high productivity.
- Communicated regularly with management to discuss quality trends.
- Maintained up-to-date knowledge of industry standards related to software testing best practices.
- Investigated root causes of failed test cases and recommended corrective actions to improve testing processes.
- Coordinated with developers to ensure successful implementation of automated tests.
- Conducted periodic reviews of existing automated tests and updated them accordingly.
Storeroom Coordinator
James Hardie
Plant City, Florida
01.2016 - 02.2017
- Coordinated inventory management processes for efficient storeroom operations.
- Reviewed inventory levels and procured supplies to maintain stock availability.
- Monitored inventory levels and re-ordered supplies when necessary.
- Utilized inventory software to track and manage supplies effectively.
- Organized storeroom layout to enhance space utilization and material accessibility.
- Communicated with suppliers to ensure timely delivery of essential items.
- Provided materials to cross-functional teams promptly to meet operational needs.
- Developed and maintained accurate inventory records.
- Conducted cycle counting activities to maintain accuracy of the perpetual inventory system.
- Managed inventory by receiving and processing shipments efficiently.
- Arranged transfers of excess stock between warehouses as needed.
- Worked closely with other departments such as purchasing, accounting and sales teams.
- Created and sent price quotes to potential customers.
- Used BE-CMMS (Computerized Maintenance Management System) to maintain and organize data.
Education
High School Diploma -
Pasco High School
Dade City, FL06-2013
Skills
- Automated testing
- Test case management
- Defect tracking
- Data analysis
- Data management
- Computer skills
- Problem solving
- Teamwork and collaboration
- Communication
- Verbal communication
- Warehouse quality assurance
- Inventory management
- Customer relationship management
- Team building
- Leadership
- Collaboration
- Multitasking
- Friendly, positive attitude
- Research skills
Timeline
Quality Assurance/Automation
Walmart Distribution Center
03.2017 - Current
Storeroom Coordinator
James Hardie
01.2016 - 02.2017
High School Diploma -
Pasco High School