Christopher Hernandez
Midlothian,TX
Summary
Results-driven brand ambassador with expertise in product demonstrations and automotive sales. Proven success in engaging consumers, highlighting product benefits, and fostering strong customer relationships. Experience includes representing brands such as Sony and Reliant Energy, as well as conducting Amazon Kindle demos at airports and community events. Strong communication and adaptability contribute to delivering positive brand experiences.
Overview
1
1
Language
2
2
years of post-secondary education
18
18
years of professional experience
Work History
Firefighter/ Paramedic
Garland Fire Department
GARLAND, TX
01.2015 - Current
- Communicate clearly and effectively with the public, coworkers, and partner agencies in high-pressure situations.
- Demonstrated adaptability and sound judgment, maintaining composure and delivering solutions in changing circumstances.
- Build trust through professionalism, empathy, accountability, and a service-oriented approach.
- Collaborated with team to achieve shared objectives, ensuring efficiency and effectiveness in demanding environments.
- Represented department professionally, fostering positive relationships and trust with diverse community members.
Automotive Sales Consultant
Vandergriff Toyota/BMW of Arlington/Volvo of Dalla
Dallas, Texas
10.2010 - 12.2014
- Earned consistent Salesman of the Month recognition for sales performance.
- Engaged prospective customers to uncover needs and preferences, aligning vehicle options with purchasing goals.
- Presented vehicle features and benefits to help customers make informed purchasing decisions.
- Built customer relationships through personalized service, effective communication, and product knowledge.
- Followed up with prospective customers to resolve questions and concerns, ensuring a smooth sales process.
- Represented automotive brands with professionalism, enhancing customer satisfaction and achieving sales objectives.
Suite Server
Legends Hospitality- AT&T Stadium
Arlington, Texas
08.2008 - 02.2013
- Provided attentive hospitality service to enhance guest satisfaction in premium stadium environment.
- Created positive guest experiences through professionalism, responsiveness, and attention to detail.
- Coordinated service with guests and team members to ensure seamless experiences during high-volume events.
- Upheld a polished, customer-focused approach to support guest engagement in fast-paced entertainment venue.
- Collaborated with colleagues to meet guest expectations and maintain service standards.
Brand Ambassador
AIM Marketing
Dallas, TX
06.2008 - 10.2010
- Represented recognized brands, including Sony and Reliant Energy, through in-person consumer promotions.
- Engaged members of the public in high-traffic and community settings to generate product interest and encourage consumer interaction.
- Conducted Amazon Kindle device demonstrations at airports and local community events, introducing consumers to product features and functionality.
- Explained product features and benefits in an approachable, easy-to-understand manner.
- Adapted communication and product presentations to engage diverse audiences in varied public environments.
- Maintained a professional brand presence while supporting promotional activities and positive consumer experiences.
Education
Nationally Registered Paramedic - Emergency Medicine
Dallas College
Dallas, TX 01.2018 - 08.2018
Associate of Science -
Dallas College
Dallas, TX 08.2008 - 05.2010
Skills
- Customer Relationship Building
- Customer Service and Hospitality
- Professionalism and Reliability
- Teamwork and Adaptability
- Verbal Communication and Interpersonal Skills
- Public engagement
- Sales and Promotional Support
- Product Features and Benefits Communication
- Product Demonstrations and Presentations
- Brand Representation and Consumer Engagement
- Event Staffing and Guest Experience
- Consumer Electronics Promotion
Languages
Spanish
Native/ Bilingual
Timeline
Nationally Registered Paramedic - Emergency Medicine
Dallas College
01.2018 - 08.2018
Firefighter/ Paramedic
Garland Fire Department
01.2015 - Current
Automotive Sales Consultant
Vandergriff Toyota/BMW of Arlington/Volvo of Dalla
10.2010 - 12.2014
Suite Server
Legends Hospitality- AT&T Stadium
08.2008 - 02.2013
Associate of Science -
Dallas College
08.2008 - 05.2010
Brand Ambassador
AIM Marketing
06.2008 - 10.2010