Christopher Herold Tapia
San Diego,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
11
11
years of professional experience
Work History
Surf Instructor, Surf Guide
Instructor
01.2013 - 09.2023
- Enhanced student surfing abilities by implementing personalized coaching techniques and tailored lesson plans.
- Increased client satisfaction through consistent communication, feedback sessions, and progress reports.
- Created a safe learning environment for students by enforcing safety guidelines and conducting equipment checks before each lesson.
- Developed strong relationships with clients, resulting in high levels of repeat business and word-of-mouth referrals.
- Surf trips to different locations to improve their level and confidence in the ocean.
Restaurant Waiter
Waiter
03.2023 - 05.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Surf Instructor, Surf Guide
Instructor
02.2017 - 10.2017
- Increased client satisfaction through consistent communication, feedback sessions, and progress reports.
- Organized surf camps and clinics to provide intensive training experiences for aspiring surfers.
- Cleaned wetsuits between lessons and inspected for damages.
- Analyze photos to improve techniques and posture corrections
- Offered constructive feedback to clients to help reach goals.
Restaurant Waiter
Waiter
03.2016 - 08.2016
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Dishwasher
Dishwashing
06.2015 - 08.2015
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Babysitter
Babysitter
02.2015 - 05.2015
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Education
High School Diploma -
Junior College
Arica, Chile11.2014
Skills
- Positive attitude
- Service Quality
- Problem-solving
- Attention to detail
- Always willing to learn
Languages
Spanish
English
French
Timeline
Restaurant Waiter
Waiter
03.2023 - 05.2023
Surf Instructor, Surf Guide
Instructor
02.2017 - 10.2017
Restaurant Waiter
Waiter
03.2016 - 08.2016
Dishwasher
Dishwashing
06.2015 - 08.2015
Babysitter
Babysitter
02.2015 - 05.2015
Surf Instructor, Surf Guide
Instructor
01.2013 - 09.2023
High School Diploma -
Junior College
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