Christopher Herren
St Louis,MO
Summary
Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Focused on optimizing procedures and service quality food service crews. Skilled in organizing, delegating and overseeing tasks with a hands-on management style.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Manager
St. Louis Pizza And Wings
St. Louis, Missouri
12.2013 - Current
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Set schedules for staff by planning and designating shifts and hours.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Shift Leader
Little Caesars Pizza
St. Louis, MO
04.2010 - 11.2014
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Shift Manager
Pizza Hut
St. Louis, MO
02.2008 - 12.2012
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Tracked receipts, employee hours and inventory movements.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
Gateway Science Academy High School
Saint Louis, MO 09.2000 - 06.2004
Skills
Kitchen equipment operation and maintenance
Timeline
Manager
St. Louis Pizza And Wings
12.2013 - Current
Shift Leader
Little Caesars Pizza
04.2010 - 11.2014
Shift Manager
Pizza Hut
02.2008 - 12.2012
High School Diploma -
Gateway Science Academy High School
09.2000 - 06.2004
Similar Profiles
Grace GroganGrace Grogan
Delivery Driver at St. Louis Pizza And WingsDelivery Driver at St. Louis Pizza And Wings
Kelly ParksKelly Parks
Registered Nurse at St. Louis County Department of Public Health-St. Louis, MORegistered Nurse at St. Louis County Department of Public Health-St. Louis, MO
Laura FerraraLaura Ferrara
Regulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery CenterRegulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery Center