Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
5
5
years of professional experience
Work History
Student Worker
West Texas A&M University Advising Services
10.2022 - Current
Helped meet changing demands by recommending improvements to business systems or procedures.
Contributed to positive campus atmospheres through exceptional customer service, assisting students and faculty with inquiries and concerns.
Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.
Worked in team environment to maintain high levels of productivity.
Exceeded expectations in work-study role by completing tasks ahead of deadlines consistently, earning praise from supervisors.
Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Residential Assistant
West Texas A&M University Office of Residential Living
08.2022 - Current
Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
Coordinated activities and events to create safe, positive and inclusive environment.
Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Helped develop and implement programs to foster community growth and development.
Encouraged student participation in community and social university-sponsored programs.
Waiter
IHOP
08.2019 - 07.2022
Collaborated with team members to consistently provide efficient service during peak hours.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Computer Informational Systems Degree - Computer Information Systems
West Texas A&M University
Canyon, TX
05.2025
High School Diploma -
Farwell High School
Farwell, TX
05.2021
Skills
Communication Skills
Customer Service
Computer Skills
Student Engagement
Leadership
Recordkeeping and Confidentiality
Business communication
Teamwork and Collaboration
MS Office
Data Entry
Relationship Building
Awards
Deans List (Fall Semester 2021)
References
Raymond King, (806)-240-0188, rking@wtamu.edu, Supervisor
High School Campus Coordinator at College Advising Corps-Texas Christian UniversityHigh School Campus Coordinator at College Advising Corps-Texas Christian University
Student Assistant at Academic Success Center and Advising, Texas Wesleyan UniversityStudent Assistant at Academic Success Center and Advising, Texas Wesleyan University