CHRISTOPHER HICKS
Johnson City,TN
Summary
Seasoned Field Technician and Railroad Switchman with a track record of diagnosing and resolving complex technical issues, evidenced by a successful tenure at Spectrum. Boasts a National Career Readiness Certificate and excels in equipment troubleshooting and customer relations, ensuring top-notch service and operational excellence. Excellent safety record in all fields of work.
Overview
15
15
years of professional experience
Work History
Railroad Switching Technician
PSC Group
Kingsport, TN
04.2024 - Current
- Cutting out rail cars for outbound or spot track placement
- Building outbound trains to be picked up by csx or Norfolk southern
- Putting away inbound trains delivered by csx or Norfolk southern
FIELD TECHNICIAN
spectrum
Kingsport
12.2022 - 11.2023
- Diagnosed errors or technical problems to determine proper solutions
- Trained and supervised other technicians in the field
- Utilized diagnostic tools to analyze system performance issues and identify root cause of problems
- Participated in team meetings providing feedback on current projects and tasks
- Installed and repaired cable tv, internet, and phone services on the residential level.
RAILROAD SWITCHMAN
RJ Corman Railroad Switching Company
Kingsport
04.2014 - 12.2022
- Putting away CSX and Norfolk Southern inbound trains
- Filling out daily paperwork and ensuring all paperwork is completed by end of shift
- Preparing CSX and Norfolk Southern outbound trains for pickup
- Maintaining and operating locomotives
- Ensuring that all cars are spotted/placed according to daily paperwork
- Conducted inspections to identify safety hazards and violations of company policies.
RAIL SWITCHMAN
Rail Link
Kingsport
09.2013 - 04.2014
- Putting away CSX and Norfolk Southern inbound trains
- Filling out daily paperwork and ensuring all paperwork is completed by end of shift
- Preparing CSX and Norfolk Southern outbound trains for pickup
- Maintaining and operating locomotives
- Ensuring that all cars are spotted/placed according to daily paperwork.
SCAFFOLD BUILDER
Brock Services LLC
Kingsport
03.2013 - 08.2013
- Carrying materials
- Assembling and disassembling scaffolds.
MACHINE OPERATOR
Cooper Standard Automotive
Kingsport
10.2012 - 03.2013
- Operating machinery used in the production of automotive brake lines.
COOK
Sonic Drive in
Kingsport
01.2010 - 10.2012
- Prepping kitchen for all shifts throughout the day
- Performing nightly closing duties in kitchen area
- Teaching new employees on how to properly operate and maintain the kitchen area during their scheduled shift.
Education
HIGH SCHOOL DIPLOMA IN GENERAL EDUCATION -
Sullivan North High School
01.2005
Skills
- National Career Readiness Certificate: Have taken and passed all work keys tests needed to receive a National Career Readiness Certificate: Applied Math, Graphic literacy and Reading and understanding workplace documents
- Test scores: https://myworkkeysactorg/mwk/emTestDetailsdo?event=go&realm=17740116&username=Chicks9018
- Customer Relations
- Equipment Troubleshooting
- Attention to Detail
- Decision Making
- Critical Thinking
- Technical Troubleshooting
- Safety Protocols
- Problem Solving
- Customer Service
References
- TRAVIS CHASE, (423)229-4426, tchase@eastman.com
- ZACH WILSON, (423)480-7236, zacharys.wilson@eastman.com
- PHILLIP WATTERSON, (423)579-9938
- ETHAN PRESLEY, (423)384-7125, Ethanpresley@eastman.com
- ROGER HICKS, (423)429-0367, rogerhicks1961@gmail.com, Eastman Chemical Company, Chemical Operator, Father
Timeline
Railroad Switching Technician
PSC Group
04.2024 - Current
FIELD TECHNICIAN
spectrum
12.2022 - 11.2023
RAILROAD SWITCHMAN
RJ Corman Railroad Switching Company
04.2014 - 12.2022
RAIL SWITCHMAN
Rail Link
09.2013 - 04.2014
SCAFFOLD BUILDER
Brock Services LLC
03.2013 - 08.2013
MACHINE OPERATOR
Cooper Standard Automotive
10.2012 - 03.2013
COOK
Sonic Drive in
01.2010 - 10.2012
HIGH SCHOOL DIPLOMA IN GENERAL EDUCATION -
Sullivan North High School