Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Higgins-Rosas

Clarksville,IN

Summary

Versatile Community Manager effective at being flexible and accommodating to a community's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.

Overview

4
4
years of professional experience

Work History

Property Manager

Monarch Investment & Management
Louisville, KY
07.2022 - Current
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
  • Inspected properties regularly to identify deficiencies and schedule repairs.

Property Manager

Brookside Properties
Nashville, TN
10.2021 - 07.2022
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Compiled and conveyed operational and financial data to regional manager.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.

Property Manager

Monarch Investment & Management
Louisville`, KY
03.2020 - 10.2021
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

Education

Small Business Management

Western Michigan University
Kalamazoo, MI

Skills

  • Tenant Screening
  • Adaptable
  • Skilled Multi-Tasker
  • Multi-Family Property Management
  • Staff Management
  • Community Development
  • Customer Service-Focused
  • Knowledge of Federal , State and Local Fair Housing Laws
  • Maintenance Knowledge
  • True Team Player
  • Tenant Retention
  • Yardi, Real Page/Onesite, Entrada

Languages

Spanish
Full Professional

Timeline

Property Manager

Monarch Investment & Management
07.2022 - Current

Property Manager

Brookside Properties
10.2021 - 07.2022

Property Manager

Monarch Investment & Management
03.2020 - 10.2021

Small Business Management

Western Michigan University

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Christopher Higgins-Rosas