Christopher Hines
PORTSMOUTH,VA
Summary
Versatile store director with a several-year background working in and sales in the area. Effective at setting sales targets, ensuring high-quality customer service and working on store displays. A professional and hardworking individual manages and supervises up to several employees.
Overview
4
4
years of professional experience
Work History
Store Director
Conns Home Plus Warehouse
Portsmouth, VA
06.2022 - Current
- Maintained store staff by recruiting, selecting, orienting and training associates
- Successfully managed all aspects of the assigned retail store’s operations
- Achieved financial objectives
- Ensured excellent customer service is provided
- Maintained inventory control, making certain that the store’s merchandise is properly displayed and tagged,
- Managed and training sales personnel, ensuring the assigned retail store is clean and attractive, meeting or exceeding sales goal and quotas, and
- Made certain that all Company policies and procedures are followed.
- Maintained a high level of customer service standards across all departments in the store.
- Monitored daily operations and staff performance, providing coaching and guidance when necessary.
Retail Store Manager
T-Mobile
Suffolk , VA
05.2020 - 06.2022
- Ensured compliance with all applicable laws, regulations, safety standards, and company policies.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Managed daily operations of sales department, including supervision of staff members.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Education
Associate of Applied Science - Business Administration
Norfolk State University
Norfolk, VASkills
- Retail Management
- Accounting and finance reporting
- Staff Leadership
- Vendor relationship development
- People Management
- Finance and accounting
- Business Development
- Marketing
- Employee Training
Timeline
Store Director
Conns Home Plus Warehouse
06.2022 - Current
Retail Store Manager
T-Mobile
05.2020 - 06.2022
Associate of Applied Science - Business Administration
Norfolk State University
Similar Profiles
Yesenia MerazYesenia Meraz
Sales Supervisor at Conns Home Plus WarehouseSales Supervisor at Conns Home Plus Warehouse
Cleveland SmithCleveland Smith
Team Lead Sales Associate at Conns Home Plus WarehouseTeam Lead Sales Associate at Conns Home Plus Warehouse
Portia ThompsonPortia Thompson
Cross Dock Supervisor at Conns Home Plus WarehouseCross Dock Supervisor at Conns Home Plus Warehouse
Armando VegaArmando Vega
Specialist,Delivery and Installation at Conns Home Plus WarehouseSpecialist,Delivery and Installation at Conns Home Plus Warehouse
Terrell MosesTerrell Moses
Business Development Manager Mid Atlantic Region at Craft and Technical SolutionsBusiness Development Manager Mid Atlantic Region at Craft and Technical Solutions