Summary
Overview
Work History
Education
Skills
Timeline
Quote
Work Availability
Bartender
Chris Hislop

Chris Hislop

Newcastle,WY

Summary

Proven leader with extensive experience in retail and hospitality, notably at B&W Gas and Convenience. Excelled in staff supervision and customer relationship management, enhancing operational efficiency and customer satisfaction. Skilled in money handling and fostering team motivation, significantly reducing discrepancies and increasing repeat business. Achieved notable improvements in service quality and financial accuracy, driving positive outcomes. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

3
3
years of professional experience

Work History

Assistant Manager

B&W Gas and Convience
05.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Bartender

Fountain Inn
07.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Head Cook

Grazzers
07.2021 - 07.2022
  • Placed orders to restock items before supplies ran out.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
  • Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
  • Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
  • Developed new menu items for increased customer satisfaction and repeat business.
  • Collaborated with dining room staff to ensure seamless communication between front-and back-of-house operations.
  • Created visually appealing plate presentations to enhance the overall dining experience for guests.
  • Promoted positive reviews from critics by consistently delivering high-quality dishes that exceeded expectations.
  • Devised seasonal menus using fresh, local ingredients for an ever-changing culinary experience for patrons.
  • Managed kitchen budget effectively, keeping costs within targets while still delivering high-quality dishes.
  • Improved customer satisfaction with introduction of signature dishes that became customer favorites.

Education

High School Diploma -

Worlannd High School
Worland, WY
05.2001

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Supervision
  • Task Delegation
  • Workload Management
  • Retail Operations
  • Customer rapport
  • Marketing knowledge
  • Customer Relationship Management (CRM)
  • Multitasking

Timeline

Assistant Manager

B&W Gas and Convience
05.2023 - Current

Bartender

Fountain Inn
07.2021 - Current

Head Cook

Grazzers
07.2021 - 07.2022

High School Diploma -

Worlannd High School

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Availability

monday
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morning
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