Christopher Holley
Chapel Hill,NC
Summary
Professional dynamic leader and hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons and team members alike.
Overview
16
16
years of professional experience
Work History
Online Reseller
Self Employed
02.2018 - Current
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Analyzed market trends to identify high-demand products, strategically adjusting product offerings to maximize revenue potential.
Bartender
Hawkers
07.2024 - 10.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Automotive Service Advisor
Hixson Ford
09.2017 - 01.2018
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
Assistant Service Manager/Automotive Service Advisor
Economy Honda Superstore
01.2011 - 09.2017
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
Automotive Technician
Economy Honda Superstore
03.2010 - 01.2012
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups, parts replacement, software updates, and manufacturer service campaigns.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
High School Diploma -
Ouachita Parish High School
Monroe, LACertificate of Technical Studies - Construction Engineering
NCCER
Carthage, MS01-2024
Skills
- Product sourcing expertise
- Market research
- Customer engagement
- Sales expertise
- Teamwork and collaboration
- Time management
- Organizational skills
- Excellent communication
- Complex Problem-solving
- Suggestive selling
- Bar service preparation
Timeline
Bartender
Hawkers
07.2024 - 10.2025
Online Reseller
Self Employed
02.2018 - Current
Automotive Service Advisor
Hixson Ford
09.2017 - 01.2018
Assistant Service Manager/Automotive Service Advisor
Economy Honda Superstore
01.2011 - 09.2017
Automotive Technician
Economy Honda Superstore
03.2010 - 01.2012
High School Diploma -
Ouachita Parish High School
Certificate of Technical Studies - Construction Engineering
NCCER
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