Experienced Outreach Coordinator committed to improving the lives of minority, economically challenged, and underrepresented individuals and communities. Committed with over eight years of career services, including advising, counseling, program creation, management, and assessment.
Hi, I’m
Christopher Hollman
Friendswood,TX
Summary
Overview
9
years of professional experience
Work History
College of the Mainland
Program Manager
04.2019 - 08.2021
Job overview
- Provided career counseling as appropriate to assist students in program completion and job placement.
- Developed strong business relationships with area companies to support student and veteran employment.
- Coordinated and managed external employer relationships, understood employer hiring and recruitment efforts to know the job market, and provided timely information on market trends.
- Maintained positive relationships with students and parents through proper communication.
- Attended public relations events, i.e., business expos, chamber meetings, and job fairs, promoting and representing a favorable public image of the college.
- Created and recommended new instructional materials and programs for use in students’ career pathways.
- Monitored participant enrollment and supported program recruitment through collaborative marketing campaigns.
- Participated in campus workshops, orientations, and other activities to support student development.
- Developed relationships with students.
- Ensured employment readiness, which includes but not limited too; resume writing, mock interviewing, job search techniques as part of their academic development for employment.
- Created and maintained records of students and ensured that information was safely and confidentially entered into Datatel Colleague database.
- Selected and compiled relevant information and resources for students to support them in their career pathway planning.
- Met with project stakeholders on regular basis to assess progress and make adjustments
- Resolved problems and provided solutions to customers by communicating requirements to subordinates
Project Manager
06.2015 - 03.2019
Job overview
- Cultivated strong business relationships with area companies to support student and veteran employment; obtained employment for 204 out of 275 students.
- Advise students not meeting initial H-1B education requirements of testing options, availability of tests, scores, score requirements, and tutoring options.
- Assessed individuals for program selection using TABE test to show basic skills competence.
- Organized 42 student outreach programs, all of them deemed successful in recruiting required number of students to achieve program objectives to increase grant enrollment by performing outreach activities to draw in participants from across diverse communities.
- Conducted 12 career counseling sessions each week.
- Recruited and interviewed 70 applicants per year.
- Participate in campus workshops, orientations, and other activities to support student development.
- Provide support in filling out enrollment forms and ensure that necessary documents are attached.
- Put customer at ease; used positive, clear communication and active listening techniques to converse with customers about their needs.
Workforce Solutions
Career Office Supervisor
12.2012 - 06.2015
Job overview
- Built positive rapport with businesses organizations, and government and community service agencies.
- Maintained 4.5 out of 5 client satisfaction ratings during tenure with employers and customers, which led company to meet all performance goals.
- Successfully provided jobs for 438 individuals (over 36 months) who had limited job skills by first arranging for their training and then placing them into skilled income-generating positions.
- Worked with diverse customer base and assisted them in obtaining employment through job coaching, referrals to supportive services/jobs, resume building and preparation for interview and post-interview process.
- Managed, trained, developed, counseled, and evaluated staff performance of eight employee personnel to achieve company’s first-ever “exceptional” rating within first year of hire.
- Listened to customers, analyzed expressed needs and suggested solutions and action plans; used tact, diplomacy, and persistence in deciding best services for customers.
- Participated in Community Outreach programs through public speaking engagements, local events, and Job Fairs.
- Secured community relations through interaction with local colleges, Chamber of Commerce, employers, Texas Veteran’s Commission, and social services agencies to meet needs of customers.
- Scheduled customers to take TABE test and discuss results for education and career opportunities referred students without high school diploma or with language barriers to Adult Education for GED and ESL testing/training.
- Monitored data and created weekly and monthly reports for senior management.
- Partnered with social service agencies to support job-seekers facing financial, health, and mental issues.
Education
University of Houston-Clear Lake, University of PhoenixHouston, TX
Doctor of Education from Educational Leadership
Dec 2022
University Overview
University of PhoenixTempe, AZ
Master of Science from Public Administration
02.2007
University Overview
University of Phoenix
Bachelors from Business Management
11.2004
University Overview
Skills
- Operations management
- Career Counseling
- Human Relations
- Customer Service
- Partner Relations
- Business Communication
- Information Protection / Data Classification
- Business Writing
- Data analysis
- Data Collection & Research
- Budgeting and Resource Management
- Customer and personnel training
Timeline
Program Manager
College of the Mainland
04.2019 - 08.2021
Project Manager
06.2015 - 03.2019
Career Office Supervisor
Workforce Solutions
12.2012 - 06.2015
University of Houston-Clear Lake, University of Phoenix
Doctor of Education from Educational Leadership
University of Phoenix
Master of Science from Public Administration
University of Phoenix
Bachelors from Business Management
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