Christopher Holman
Katy,TX
Summary
Key Achievements:
1. Client Satisfaction: Implemented proactive communication strategies, resulting in a 20% increase in client satisfaction and a 15% reduction in service-related issues.
2. Cost Optimization: Developed and executed strategies to optimize freight routes, leading to a 12% reduction in transportation costs without compromising delivery timelines.
3. Contract Negotiation: Negotiated favorable contracts with carriers, resulting in a 10% reduction in overall transportation expenses and improved profit margins.
4. Process Improvement: Introduced automated tracking systems, reducing manual errors by 25% and streamlining the overall freight management process.
My expertise in market analysis, contract negotiation, and relationship building, combined with my proficiency in industry-specific software and tools, positions me as an asset to any freight business. I am committed to delivering exceptional service, maintaining a high level of accuracy, and contributing to the overall success of any business partnership that I encounter.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Freight Broker
Holman Transport Services LLC 855-487-8271
06.2021 - Current
- This is summary of my freight professional experiences to display my background in the transportation industry. With a solid background in logistics and transportation management, I am confident in my ability to contribute effectively to any transportation organization. My immediate goal is to partner with a reputable freight company, and expand and grow their business, while further developing my own freight business as well. In my current role as a Freight Broker at my company Holman Transport Services LLC, I successfully managed and coordinated the transportation of goods for various clients. My responsibilities included negotiating contracts with carriers, ensuring timely deliveries, and optimizing freight routes to minimize costs. I consistently meet my performance targets, maintaining strong relationships with my current clients and carriers but I am looking to network and grow my business. So, I am willing to assist with a current larger freight business to expand and become more efficient and gain more extensive experience in the transportation industry.
Claims Representative
State Farm
06.2019 - 12.2021
- Followed up with customers on unresolved issues.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Collaborated with internal departments and external vendors to resolve claims.
- Developed in-depth understanding of insurance policies and procedures.
Education
Bachelor's in Business Administration - Business Administration
Strayer University
Atlanta GA06-2014
Skills
- Client Satisfaction
- Cost Optimization
- Contract Negotiation
- Process Improvement
- Customer Service Specialist
Certification
Freight Broker Certification Freight 360 July 2022
Timeline
Freight Broker
Holman Transport Services LLC 855-487-8271
06.2021 - Current
Claims Representative
State Farm
06.2019 - 12.2021
Bachelor's in Business Administration - Business Administration
Strayer University