Christopher Hood
Issaquah
Summary
Dynamic Kitchen Manager with a proven track record at The Cheesecake Factory, enhancing guest satisfaction through efficient workflows and innovative menu planning. Skilled in inventory management and staff supervision, I foster a collaborative environment while ensuring compliance with food safety standards. Committed to productivity improvement and team development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Kitchen Manager
The Cheesecake Factory
11.2022 - Current
- Implemented efficient kitchen workflows, improving service speed and overall guest satisfaction.
- Coordinated menu planning sessions, integrating seasonal ingredients to enhance offerings and minimize costs.
- Developed training programs for kitchen staff, focusing on culinary techniques and safety protocols.
- Conducted regular inventory audits, ensuring accurate stock levels and minimizing food waste.
- Managed vendor relationships, negotiating favorable terms to optimize supply chain efficiency.
- Ensured compliance with health and safety regulations, maintaining pristine kitchen conditions.
- Streamlined food preparation processes, reducing meal prep time without compromising quality.
Kitchen Supervisor
CI Food Services
03.2018 - 11.2022
- Supervised daily kitchen operations to ensure efficient workflow and productivity.
- Implemented training programs that enhanced team members' culinary skills and safety awareness.
- Coordinated with vendors to secure quality ingredients while managing costs.
- Developed and updated menus in response to seasonal ingredients and customer preferences.
- Created schedules that balanced workload and maximized staff efficiency.
- Resolved conflicts among team members to foster a positive work environment.
Kitchen Manager
Eureka! Restaurants
01.2016 - 03.2018
- Led weekly staff meetings, fostering open communication and addressing operational challenges.
- Established quality assurance standards for food presentation, enhancing customer dining experience.
- Evaluated kitchen equipment needs, facilitating timely repairs and upgrades to enhance functionality.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Education
GED -
Seattle Central Community College
Seattle, WAEnergy Systems Technology - HVACR -
Walla Walla Community College
Walla Walla, WAAssociate of Arts -
Seattle Central Community College
Seattle, WASkills
- Multitasking and organization
- Customer service
- Food safety management
- Inventory management
- Staff supervision
- Employee scheduling
- Productivity improvement
- ServSafe certification
- Policy and procedure enforcement
- Motivational style
- Conflict resolution
Accomplishments
- Eliminated food waste, Bringing down food cost.
- Reduced labor costs 2% in overtime by reworking schedules and workflow.
- Increased team productivity by implementing key process improvements.
Certification
- OSHA 10 Training
- Licensed HVACR
- Certified ServSafe Manager
Timeline
Kitchen Manager
The Cheesecake Factory
11.2022 - Current
Kitchen Supervisor
CI Food Services
03.2018 - 11.2022
Kitchen Manager
Eureka! Restaurants
01.2016 - 03.2018
GED -
Seattle Central Community College
Energy Systems Technology - HVACR -
Walla Walla Community College
Associate of Arts -
Seattle Central Community College