Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Hourican

Orlando,FL

Summary

Experienced Account Manager with a track record of effectively managing clients, resolving issues, and cultivating strong relationships. Skilled in maximizing repeat business and expanding the client base through successful prospecting techniques. Possesses a deep understanding of the sales cycle and excels in collaborative environments, consistently delivering optimal outcomes for clients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Account manager

DynaFire
04.2022 - Current
  • Interacted with team members across departments to address problems with accounting, billing, and service delivery to enhance client satisfaction
  • Managed invoices, updated billing information, and prospected new construction projects
  • Contributed to development and implementation of travel booking processes, procedures and systems to reduce costs.

Delivery coordinator

Sweets by Holly
01.2021 - 03.2022
  • Organized records of vehicles, schedules and completed orders
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.

Server

Keke's Breakfast Cafe
06.2018 - 01.2019
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Invoice Analyst intern

Burdette Beckman inc.
04.2017 - 09.2017
  • Verified accuracy of billing data, mailed invoices to customers, processed payments, and documented account updates
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Education

B.A. Business Administration -

University of Central Florida
08.2020

Skills

  • Client Relationship Management
  • Lead prospecting
  • Attention to Detail
  • Microsoft Office proficiency
  • Professional telephone demeanor
  • Contract Negotiations
  • Schedule Management

Certification

FASA/BASA Certified

Timeline

Account manager

DynaFire
04.2022 - Current

Delivery coordinator

Sweets by Holly
01.2021 - 03.2022

Server

Keke's Breakfast Cafe
06.2018 - 01.2019

Invoice Analyst intern

Burdette Beckman inc.
04.2017 - 09.2017

B.A. Business Administration -

University of Central Florida

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Christopher Hourican