Christopher Huddleston
Burleson,TX
Summary
Proven leader in service management, adept at enhancing customer loyalty and streamlining operations, significantly increased team productivity at RDO Equipment. Skilled in managing service operations and fostering strong customer relationships, I excel in health and safety compliance and employee development. Demonstrates expertise in scheduling and resource allocation, ensuring project success and efficiency.
Overview
19
19
years of professional experience
Work History
Field Service Manager
RDO Equipment
05.2021 - Current
- Led team of up to 7 service technicians in field activities.
- Established strong relationships with customers, fostering long-term loyalty and repeat business.
- Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
- Managed a team of technicians, providing support and guidance for professional development.
- Increased team productivity with effective scheduling and resource allocation.
Technician
RDO Equipment
01.2016 - 05.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Mechanic
Silver Creek Materials
10.2014 - 01.2016
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Foreman/ Mechanic
Frasure Creek Materials
03.2005 - 09.2014
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Education
WV State Electrical Licenses - Electrical
Fayette County Vocational
Oak Hill, WV06.1997
High School Diploma -
Oak Hill High School
Oak Hill, WV06.1996
Skills
- Scheduling jobs
- Managing service operations
- Health and safety compliance
- Field Operations
- Customer Relationships
- Tool and equipment maintenance
- Employee Scheduling
- Schedule Coordination
- Customer billing management
Timeline
Field Service Manager
RDO Equipment
05.2021 - Current
Technician
RDO Equipment
01.2016 - 05.2021
Mechanic
Silver Creek Materials
10.2014 - 01.2016
Foreman/ Mechanic
Frasure Creek Materials
03.2005 - 09.2014
WV State Electrical Licenses - Electrical
Fayette County Vocational
High School Diploma -
Oak Hill High School
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