Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Christopher Hughes

Saylorsburg,PA

Summary

Accomplished professional with a proven track record at Blue Ridge Flea Market, excelling in customer relationship building and strategic planning. Leveraged industry expertise and marketing knowledge to drive business development and enhance client satisfaction. Skilled in conflict resolution and operations management, consistently achieving goals with innovative solutions and effective communication.

Overview

17
17
years of professional experience

Work History

Partner

Blue Ridge Flea Market
04.2020 - Current
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Coordinate with peers to verify task completion, meeting tight deadlines, and schedules.
  • Negotiated settlements, achieving mutually satisfactory resolutions for clients involved in disputes.

Manager

Blue Ridge Flea Market
04.2015 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Sales Manager

Blue Ridge Flea Market
04.2010 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Conducted comprehensive market research to identify new opportunities and trends.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.

Amazon Driver

Amazon
12.2022 - 02.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Grounds Crew Member

Blue Ridge Flea Market
04.2008 - 12.2012
  • Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
  • Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
  • Promoted teamwork among crew members through clear communication and cooperation during project execution.
  • Improved safety on the grounds by promptly removing debris and maintaining walkways.

Education

Highschool Diploma -

Stroudsburg Highschool
Stroudsburg, PA
06.2012

Skills

  • Customer relationship building
  • Marketing
  • Performance analysis
  • Knowledgeable in software
  • Operations management
  • Administrative management
  • Innovation mindset
  • Marketing knowledge
  • Strategic planning
  • Industry expertise
  • Client relationship management
  • Conflict resolution
  • Sales strategy development
  • Technology integration
  • Business development
  • Expense control
  • Contract negotiation
  • Vendor management
  • Establishing effective relationships
  • Excellent communication
  • Building trust and relationships
  • Judgement and decision making
  • Investigation skills
  • Staff supervision
  • Knowledge of federal and state laws

Timeline

Amazon Driver

Amazon
12.2022 - 02.2023

Partner

Blue Ridge Flea Market
04.2020 - Current

Manager

Blue Ridge Flea Market
04.2015 - Current

Sales Manager

Blue Ridge Flea Market
04.2010 - Current

Grounds Crew Member

Blue Ridge Flea Market
04.2008 - 12.2012

Highschool Diploma -

Stroudsburg Highschool

Similar Profiles

  • KRISTEN DOUGHER

    KRISTEN DOUGHERKRISTEN DOUGHER

    Concession Stand Worker at Blue Ridge Flea MarketConcession Stand Worker at Blue Ridge Flea Market

    View Profile
  • ERNESTO BETANCOURT

    ERNESTO BETANCOURTERNESTO BETANCOURT

    Sales Associate at Selma Flea MarketSales Associate at Selma Flea Market

    View Profile
  • David McIntosh

    David McIntoshDavid McIntosh

    Concessions Worker at Mile High Flea MarketConcessions Worker at Mile High Flea Market

    View Profile
Christopher Hughes