Christopher Hughes
Garland,UT
Summary
Dynamic retail professional with extensive experience at Kent's Market, excelling in store operations and employee supervision. Proven ability to enhance customer satisfaction through effective team management and strategic floor display designs. Skilled in shrink management, fostering a motivated workforce, and driving operational efficiency to achieve store growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Store Director
Kent's Market
04.2018 - Current
- Supported daily store operations by assisting in inventory management and stock replenishment.
- Coordinated employee schedules to ensure adequate coverage during peak hours.
- Assisted in training new staff on customer service protocols and store procedures.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Engaged with customers to address inquiries and resolve issues promptly.
- Monitored product displays for compliance with company standards and marketing initiatives.
- Participated in loss prevention efforts by observing customer behavior and reporting suspicious activities.
- Contributed to team meetings by providing insights on customer feedback and operational challenges.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
Vendor
Papa Pita Bakery
03.2016 - 04.2018
- Supported daily store operations by assisting in inventory management and stock replenishment.
- Coordinated employee schedules to ensure adequate coverage during peak hours.
- Assisted in training new staff on customer service protocols and store procedures.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Engaged with customers to address inquiries and resolve issues promptly.
- Monitored product displays for compliance with company standards and marketing initiatives.
- Participated in loss prevention efforts by observing customer behavior and reporting suspicious activities.
- Contributed to team meetings by providing insights on customer feedback and operational challenges.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
Education
Gooding Highschool
Gooding, ID05.1995
Skills
- Store operations
- Employee supervision
- Team management
- Employee motivation
- Delegation techniques
- Shrink management
- Floor display designs
- Receiving deliveries
Accomplishments
Trained in lean management, department budgets. Rose to assistant store director in 5 years.
Certification
Forklift
Timeline
Assistant Store Director
Kent's Market
04.2018 - Current
Vendor
Papa Pita Bakery
03.2016 - 04.2018
Gooding Highschool
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