Christopher Hurley
Battle Ground,WA
Summary
Dynamic Customer Service Manager with a proven track record at Mayers Custom Meats, excelling in customer satisfaction and team leadership. Expert in Microsoft Office Suite, adept at problem-solving and reducing customer complaints through effective solutions. Skilled in fostering collaboration and driving performance improvements, ensuring a customer-focused approach.
Overview
5
5
years of professional experience
Work History
Customer Service Manager
Mayers Custom Meats
12.2019 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Bachelor Of Hospitality Management - Business
Washington State University
Vancouver, WASkills
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
Timeline
Customer Service Manager
Mayers Custom Meats
12.2019 - Current
Bachelor Of Hospitality Management - Business
Washington State University
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