Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver

Christopher Hush

Mineral,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

S & T Tools

Owner-Operator
05.2015 - Current
  • Kept inventory of hand tools and gauges calibrated for use.
  • Delivered orders to customers to drive full satisfaction.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Developed strong customer base through efficient and reliable service.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Maintained records of sales and customer information to support accuracy.
  • Processed customer payments and kept accurate financial records.
  • Processed payments, made change, and provided receipts.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
  • Monitored incoming and outgoing tools to track locations.
  • Verified computer inventory against physical inventory and resolved discrepancies.
  • Unpacked, inspected and stored new tools according to crib plans.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Master Automotive Technician

Volvo Of Fredericksburg
12.2011 - 05.2015
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Performed safety and emissions inspections.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Read and followed technical documentation to complete accurate repairs.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Coordinated with parts department to determine availability of necessary components.
  • Performed emissions tests according to standard procedures.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.

Education

No Degree - Criminal Justice

Northern Virginia Community College
Annandale, VA

High School Diploma -

Osbourn High School
Manassas, VA
06.1995

Skills

  • Reading Comprehension
  • Critical Thinking
  • Supply Tracking
  • Database Maintenance
  • Operational Safety
  • OSHA Requirements
  • Inventory Tracking and Storage
  • Customer Satisfaction
  • Business Operations
  • Customer Experience
  • Product Promotion

Timeline

S & T Tools

Owner-Operator
05.2015 - Current

Master Automotive Technician

Volvo Of Fredericksburg
12.2011 - 05.2015

No Degree - Criminal Justice

Northern Virginia Community College

High School Diploma -

Osbourn High School

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Christopher Hush