Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.
Overview
27
27
years of professional experience
Work History
Manager
Qualicare Health Care Llc
07.2018 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Car Carrier Truck Driver
LNR CAR HAULERS LLC
02.2017 - 06.2018
Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Collaborated with team members to meet and exceed performance goals consistently.
Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
MAXZY LLC
TRUCK DRIVER
07.1998 - 01.2017
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
CNA
The Summit At Plantsville Connecticut
07.1997 - 06.1998
Assisted patients with daily living activities, promoting independence and dignity.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
CNA Diploma - Cna, Diploma
Connecticut Training of Wethersfield
850 Silas Dean Highway. Wethersfield, Connecticut.
Customer Service & Patient Assistance at Various Healthcare Facilities (JO Health Care Services, QUALICARE)Customer Service & Patient Assistance at Various Healthcare Facilities (JO Health Care Services, QUALICARE)