Christopher Isais

Identify potential customers who walk in to sell our products.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Implemented new technologies to streamline operations, reduce costs, and improve customer service.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Oversaw daily operations, maintaining efficiency and quality standards.
• Managed inventory levels to meet demand without overstocking, reducing waste.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.

• Ensured food preparation and presentation met high standards of quality and sanitation.
• Assisted in menu development and recipe testing.
• Monitored inventory levels to ensure adequate supplies on hand.
• Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
• Performed weekly inspections of all equipment for safety compliance.
• Established standard procedures for plating presentations.
• Complied with all health department regulations regarding proper food handling methods.
• Created a positive work environment by encouraging teamwork among staff members.

• Coordinated ordering, receiving, storage, and distribution of food items.
• Supervised kitchen food preparation in demanding, high-volume environments.
• Plated food according to restaurant artistic guidelines to promote attractive presentation.
• Assessed inventory levels and placed orders to replenish goods before supplies depleted.
• Streamlined kitchen processes to shorten wait times and serve additional guests.
• Cleaned and sanitized kitchen equipment, utensils and work stations.
• Ensured food preparation and presentation met high standards of quality and sanitation.
• Adjusted recipes as needed to accommodate dietary restrictions or allergies.
• Implemented strategies to reduce waste and increase efficiency throughout the kitchen.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Gathered customer feedback through surveys and used the data to improve customer service.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Developed strong relationships with customers by providing personalized assistance and support.
• Tracked orders from start to finish to ensure timely delivery of goods or services.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Developed strong customer relationships to encourage repeat business.
• Asked probing questions to determine service needs and accurately input information into electronic systems.

• Identified opportunities to streamline processes and improve operational efficiency within the organization's corporate services department.
• Responsible for the leadership and supervision of the service team for the Novitex clients.
• Collaborated with customers to offer solutions to service needs.
• Prioritized and delegated daily work tasks to meet anticipated project goals.
• Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
• Pitched in to complete various duties during peak periods or employee absences.
• Addressed customer questions and concerns regarding products and services.
• Handled customer complaints and resolved issues promptly to maintain positive relationships.
• Utilized technology to streamline service operations and improve customer experience.