Christopher Islitzer
Spanaway,WA
Summary
Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.
Overview
26
26
years of professional experience
Work History
Restaurant District Manager
Sharis Restaurant
Spokane Valley, WA
06.2021 - 01.2025
- Provided ongoing coaching, feedback and guidance to store managers on operational issues such as labor management, inventory control and cost containment.
- Reviewed financial reports to ensure profitability of all stores in the district.
- Coached staff on strategies to enhance performance and improve customer relations.
- Managed budgeting process by setting targets for each store based on past performance.
- Developed and implemented district-wide strategies for improving customer service, increasing sales and reducing costs.
- Recruited, interviewed and hired qualified personnel for managerial positions within the district.
General Manager
Mossutos Italian Restaurant
Spokane, WA
06.2016 - 06.2021
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Designed sales and service strategies to improve revenue and retention.
General Manager
Perkins Restaurant
Spokane Valley, WA
04.2011 - 06.2016
- Created effective business plans to focus strategic decisions on long-term objectives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Executive Chef
Hot Rod Cafe
Post Falls, ID
04.2004 - 03.2011
- Designed innovative dishes that incorporated global flavors into traditional cuisine.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Conducted regular staff meetings to discuss menu changes, special events, promotions.
- Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
Sous Chef
Hilton
Burbank, CA
08.1998 - 03.2004
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
- Assisted in menu development and recipe testing.
- Trained new hires in proper cooking techniques and recipes.
- Performed weekly inspections of all equipment for safety compliance.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies.
Education
Business Management
SCC
Spokane, WACulinary Arts
Western Culinary Institute
Portland, ORSkills
- Sales growth
- Restaurant expansion
- Profit maximization
- Brand standards
- Performance analysis
- Cost control
Timeline
Restaurant District Manager
Sharis Restaurant
06.2021 - 01.2025
General Manager
Mossutos Italian Restaurant
06.2016 - 06.2021
General Manager
Perkins Restaurant
04.2011 - 06.2016
Executive Chef
Hot Rod Cafe
04.2004 - 03.2011
Sous Chef
Hilton
08.1998 - 03.2004
Business Management
SCC
Culinary Arts
Western Culinary Institute
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