Summary
Overview
Work History
Education
Skills
Certification
Willingtorelocate
Timeline
Generic

Christopher Ivey

Rocky Top,TN

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Drone Pilot

Raven Heights Production
Rocky Top, TN
10.2019 - Current
  • Small Business Owner
  • Provide Drone video to various customers
  • Computer video/photo processing for high quality
  • Managed video production of flight captures
  • Ensured new customers were obtained through cold calling and business visits

Call Center Agent

ADT
Knoxville, TN
03.2024 - 09.2024
  • Monitor customer alarms, and be first to dispatch for theft fire, or medical emergencies
  • Maintain a full knowledge of customers' alarms and how to reset or assist home systems

Sales Associate

Us cellular
Jacksboro, TN
07.2023 - 11.2023
  • Assist in the selection and financing of cellular devices as well as home internet and security
  • I provide intermediate technical support for customers having device issues
  • Provided professional and curtieous experience for customers both new and veteran to the location.

Sales Associate

Rusty Wallace Chevrolet
Clinton, TN
10.2020 - 08.2022
  • Greeting customers at the door, walking the lot, and assisting with customer interest in finding vehicles for themselves or family members
  • I work day to day with clerical work and have great computer skills
  • I am very fluent in both apple and windows
  • I am also skilled at driving both manual and automatic vehicles
  • Dedicated worker with an outstanding attendance record
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.

Delivery Driver

O'Reilly Auto Parts
Knoxville, TN
10.2020 - 02.2021
  • Providing daily Hot Shot parts delivery to stores for various routes
  • Customer Service for immediate parts delivery to Jobbers
  • Returns Processing to DC from stores
  • Safely driving on various routes with timely arrivals

FNOL Customer Service

Sitel
Knoxville, TN
09.2018 - 10.2020
  • Provide Customer Service via call center
  • Administer First Notice of Loss
  • Assist Customers for third party insurance companies to file claims
  • Maintained high accuracy on claims filed daily

Forklift Operator

Eagle Bend Manufacturing
Clinton, TN
07.2017 - 09.2018
  • Operated Sit down forklift in fast paced manufacturing facility
  • Maintained workflow to 3 laser cutting machines and 4 300+ ton presses
  • Managed work distribution to each station to keep production up to date

Freight Runner / Receiving

Fresh Point
Pompano Beach, FL
07.2016 - 07.2017
  • Maintained freight movement from dock to building utilizing motorized pallet jack
  • Daily unloading of inbound freight from common carrier trucks
  • Assisted in the loading of outbound trucks to various customers and provisional locations
  • Ensured all Food Safety guidelines were followed
  • Maintained safe working record

Line Worker

Campos Foods
Caryville, TN
05.2016 - 07.2017
  • Provide daily line monitoring of food for processing and packaging
  • Maintained USDA guidelines
  • Ensured that all food safety guidelines were followed

Education

High School -

Anderson County High School

Skills

  • Forklift/Pallet equipment operation
  • Customer Service
  • Computer Operations
  • WMS Systems
  • Team Training
  • Drone Operations
  • Crew Leadership
  • Route Planning
  • Manual Transmission Experience
  • Video Production
  • Delivery Driver Experience
  • Computer Networking
  • Commercial Driving
  • Photography
  • Video Editing
  • Logistics
  • Food Safety

Certification

  • Driver's License
  • Forklift Certification

Willingtorelocate

  • Knoxville, TN
  • Clinton, TN
  • Oak Ridge, TN

Timeline

Call Center Agent

ADT
03.2024 - 09.2024

Sales Associate

Us cellular
07.2023 - 11.2023

Sales Associate

Rusty Wallace Chevrolet
10.2020 - 08.2022

Delivery Driver

O'Reilly Auto Parts
10.2020 - 02.2021

Drone Pilot

Raven Heights Production
10.2019 - Current

FNOL Customer Service

Sitel
09.2018 - 10.2020

Forklift Operator

Eagle Bend Manufacturing
07.2017 - 09.2018

Freight Runner / Receiving

Fresh Point
07.2016 - 07.2017

Line Worker

Campos Foods
05.2016 - 07.2017

High School -

Anderson County High School

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Christopher Ivey