Christopher Izzo

- Transformed Leadership: Led a revolutionary overhaul of legacy systems at the Defense Health Agency (DHA), orchestrating successful global MHS-G deployments and spearheading the strategic program management of a unified Electronic Medical Record (EMR) platform. This mission-critical initiative elevated healthcare services for service members, veterans, and their families within DHA while positively impacting the extensive spectrum of military enterprise systems.
- Strategic Program Management Stewardship: Managed a substantial $10.8M annual budget, skillfully orchestrating financial operations for a team of 13 direct reports and an 85-FTE organization at DHA. This not only ensured the seamless functioning of critical healthcare initiatives but also had a ripple effect, positively influencing broader military enterprise systems.
- Tactical Strategy Development: Strategically developed and executed programmatic strategies in alignment with organizational vision and goals, fostering collaboration with senior and local leadership. The far-reaching impact of these strategies extended beyond DHA, playing a pivotal role in achieving cohesive policy alignment and synergies within the broader military enterprise systems.

- Strategic Healthcare Leadership: Provided visionary executive-level program and change management leadership to critical healthcare clients, including the Defense Health Agency (DHA), Veterans Health Administration (VHA), and Department of Defense (DoD).
- Transformative Solutions: Delivered a series of realistic industry best practice solutions, achieving transformative results for each client. Optimized operational efficiency across the Military Healthcare System (HCS) enterprise, utilizing expertise in Health Care Systems (HCS), Electronic Medical Records (EMR), and workflow enhancements.
- EMR Deployment Excellence: Spearheaded DHA's EMR deployment strategic initiatives, enhancing overall healthcare delivery and successfully executing over 30 MHS-G deployments. Achieved impactful outcomes in aligning technology with healthcare goals, streamlining processes, and elevating the standard of care across the military healthcare landscape.

- Strategic Leadership & Operational Excellence: Led day-to-day operations at MTS, collaborating closely with the CEO to expand the business. Implemented operational policies and a strategic plan, ensuring efficient service delivery for clients and stakeholders.

- Contract Acquisition & Financial Stewardship: Secured multimillion-dollar government contracts and navigated complex negotiations. Managed financial health, budgets, and forecasting in collaboration with the CFO. Assumed fiduciary leadership responsibilities in the CEO's absence.

- Talent Development & Cultural Transformation: Fostered a culture of accountability and success, overseeing a core leadership team and 150+ employees. Conducted training for leaders and managers, introducing a comprehensive healthcare guide for new hires to ensure compliance with federal programs and corporate policies.

- Transformative Healthcare Leadership: Revolutionized veteran care nationwide by spearheading and implementing transformative operational changes that set new industry standards, significantly improving the quality, accessibility, and efficiency of healthcare services for our esteemed veterans.
- Strategic Partnerships & Process Improvements: Initiated a groundbreaking partnership between DoD and Monterey OPC, embedding the Align Care Team model (iPACT) to enhance patient care.
- Achievements: Increased automated kiosk check-ins by 40%, kiosk & EMR updates by 60%, and insurance capture by 90%. Reduced patient wait times by 45 minutes, enabling providers to see 4-6 patients/day and enhancing access to care by up to 30 patients/day per PACT area.
- Strategic Partnership Pioneer:
Pioneered strategic partnerships and implemented the Align Care Team model (iPACT) with the Department of Defense, positioning VAPAHCS as a blueprint for cutting-edge patient care.
-Operational Excellence:
Orchestrated VAPAHCS's $300M/year Capital Improvement Program, managing 155 projects, solidifying the HCS as a model of operational excellence.
-Stakeholder Relations Leader:
Actively engaged with Congressional Staff, public/private organizations, and represented VISN leadership, establishing HCS as a leader in stakeholder relations.
-Visionary Program Management:

Transformed the HCS into the standard of care and a blueprint for new VA healthcare facilities, showcasing visionary leadership in program management.

- Appointed as COS to the White House CMO, managing operations for 100+ DoD employees. Introduced strategic policymaking and planning programs, addressing diverse areas such as safety, risk management, HIPAA compliance, and community affairs.

- Successfully led the base realignment and closure process for the military healthcare system. Recognized for the efficient merger of the two largest eye clinics, establishing the Dept. of Medicine and eye care services as the first departments to merge on time and under budget.

- Handpicked by the Surgeon General to lead the transition team for WRNMMC's standalone facility. Streamlined operations at WRNMMC and four new centers through strategic planning, achieving cost savings and doubling patient volume with innovative IT solutions.