CHRIS JACKSON
Director Of Residential Services
Dallas,GA
Summary
Goal-oriented Professional dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Residential Services
The Learning Tree Inc.
Jacksonville, AL
09.2021 - 12.2022
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
- Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
Senior Case Manager
Assertive Community Recovery
Decatur, GA
11.2014 - 09.2021
- Conducted individual and group counseling sessions.
- Provided safety planning, crisis intervention, and case management to clients.
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
- Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures.
Unit Supervisor
Devereux Advanced Behavioral Health Georgia
Kennesaw, GA
08.2013 - 02.2018
- Supervising unit activities of staff and clients
- Cooperated with other health related agencies and organizations in community activities
- Sourced and implemented new performance appraisal process
- Minimized staff turnover through appropriate selection, orientation, training, staff education and development
- Directed the installation of improved work methods and procedures to achieve agency objectives
Education
Bachelor of Science - Business Administration
Faulkner University
Montgomery, AL11.2016
Skills
- Professional Relationships
- Organizational Systems
- Program Improvements
- Training Strategies
- Staffing Patterns
- Leadership Development
- Problem Resolution
- Residential Management
- Performance Improvement
- Community Mental Health Programs
- Patient Care Activities
Certification
- Certified Professional Crisis Management Practitioner
- Certified in CPR and First-Aid
- Certified in CPI Training
Timeline
Director of Residential Services
The Learning Tree Inc.
09.2021 - 12.2022
Senior Case Manager
Assertive Community Recovery
11.2014 - 09.2021
Unit Supervisor
Devereux Advanced Behavioral Health Georgia
08.2013 - 02.2018
Bachelor of Science - Business Administration
Faulkner University
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