Quality-focused production leader with a track record of success in fast-paced environments. Experienced in managing employees and consistently exceeding performance targets. Adaptable to changing workflows and company demands.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Production Manager
Shield Home Loans Inc
Irvine, CA
12.2023 - Current
Implemented clear channels of communication to promote seamless information flow between management and team members.
Formulated and led a results-oriented sales team with clearly defined objectives.
Led regular team meetings to ensure alignment on goals and address any concerns.
Served as a reliable leader by overseeing the daily activities of the production team, providing necessary assistance and direction.
Sales Manager
Proven Mortgage/Texana Bank
Irvine, CA
09.2020 - 11.2023
Provided guidance and support to team members, fostering a positive work environment and promoting productivity.
Coached, developed, and motivated team to achieve sales goals.
Worked alongside different teams to ensure efficient pipeline flow.
Designed and executed comprehensive sales training programs, fostering team member growth and enhancing customer satisfaction
Sales and Talent Development Manager
Sovereign Lending Group
Costa Mesa, CA
03.2019 - 09.2020
Created and managed a new mortgage program for candidates, including orientation sessions, training modules, and individual development plans.
Provided guidance to managers on how to effectively manage their teams through coaching conversations and feedback sessions.
Created and presented monthly reports to management on sales performance.
Partnered with originators to continually improve and maintain established KPI metrics
Learning and Development/Sales Manager
First Direct Lending
Irvine & Miami FL, CA
07.2016 - 10.2018
Implemented and managed training program for new office in Miami, FL.
Generated and presented regular reports to management regarding sales performance.
Identified opportunities to optimize sales management and execution processes for increased efficiency.
Oversaw all aspects of the sales team's operations in OC office, which involved conducting daily training sessions as well as organizing meetings and call monitoring.
VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)