Christopher Jao
Land O Lakes,FL
Summary
Proficient in maintaining smooth and efficient mechanical systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
Work History
Mechanical Technician III
Crystal Mover Service, Inc.
Tampa, FL
7 2023 - 10.2024
- Directed preventive programs on Automated People Mover (APM) systems, consistently surpassing reliability benchmarks through preventive maintenance and system optimization
- Trained new personnel on protocols, boosting technical knowledge and enhancing productivity through effective mentorship and instructional skills
- Achieved 20% reduction in downtime by executing targeted repairs on complex mechanical and electrical components, demonstrating problem-solving and technical proficiency in system reliability
- Performed critical inspections to ensure optimal alignment and power flow in guide ways and power rails, showcasing attention to detail and precision for uninterrupted operation
- Enhanced closed-circuit television (CCTV) monitoring and resolved connectivity issues, reinforcing system stability with network troubleshooting and diagnostic skills
- Coordinated with Central Control to expedite train recovery, applying communication and team coordination skills to minimize service interruptions and ensure continuity
Central Control Operator III
Crystal Mover Service, Inc.
Tampa, Florida
04.2022 - 07.2023
- Achieved continuous operation through comprehensive Supervisory Control and Data Acquisition (SCADA) monitoring, attaining a 99% uptime rate and enhancing passenger security with system monitoring and technical precision
- Directed both remote and on-site responses to incidents, applying critical thinking and decision-making skills to implement corrective actions, minimize disruptions, and ensure swift functionality restoration
- Utilized advanced analytical skills to identify trends in operational data, proactively addressing potential problems before they escalated into larger issues.
- Acted as the primary contact for train operators, engineers, and maintenance teams, fostering efficient communication and collaboration to expedite issue resolution
- Reduced downtime in operations by promptly identifying, troubleshooting, and resolving technical issues.
- Facilitated seamless handovers between shifts by providing thorough briefings on current operational status and ongoing tasks.
Mechanical Technician II
Crystal Mover Service, Inc.
Tampa, FL
06.2019 - 04.2022
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Identified mechanical problems and determined best solutions for correction.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Resolved mechanical issues using both technical and manual skills.
- Implemented preventive maintenance measures to decrease emergent issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
Driver Services Representative
Freedom Medical
Bradenton, Florida
07.2018 - 06.2019
- Delivered essential medical equipment, including hospital beds, ventilators, recliner chairs, and baby cribs, to hospitals, demonstrating time management and technical knowledge of medical equipment
- Conducted pre- and post-delivery inspections to verify equipment functionality, applying attention to detail and problem-solving skills to minimize potential transit issues
- Built strong relationships with hospital staff by providing reliable and responsive assistance, showcasing communication skills and customer service orientation that contributed to high satisfaction levels
- Streamlined delivery routes, reducing delays and improving operational efficiency through route optimization and logistics planning
- Adhered to transport protocols and regulatory guidelines, ensuring safety compliance and regulatory knowledge in the safe handling and delivery of medical equipment
Education
Certification of Completion - Junior Web Development
New York Code Design Academy
Salt Lake City, UT 10.2016 - 02.2017
High School Diploma -
Simon Sanchez High School
Yigo, GU 08.2001 - 06.2006
Skills
Preventive Maintenance
Problem-solving abilities
Equipment Installation
Machine Operation
Machine setup
Safety Protocols
Work Order Interpretation
Equipment monitoring
Power Tool Operation
Teamwork and Collaboration
Team building
Continuous Improvement
References
Available upon request
Timeline
Central Control Operator III
Crystal Mover Service, Inc.
04.2022 - 07.2023
Mechanical Technician II
Crystal Mover Service, Inc.
06.2019 - 04.2022
Driver Services Representative
Freedom Medical
07.2018 - 06.2019
Certification of Completion - Junior Web Development
New York Code Design Academy
10.2016 - 02.2017
High School Diploma -
Simon Sanchez High School
08.2001 - 06.2006
Mechanical Technician III
Crystal Mover Service, Inc.
7 2023 - 10.2024
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