Christopher J. Brady

• Spearheaded an enterprise-level SDWAN transformation across four global regions using Fortinet/Meraki, improving project delivery by 15% and reducing costs by 10%. Analyze and optimize existing business processes, driving measurable improvements in delivery timelines and resource utilization.
• Leverage SharePoint, Smartsheet and ServiceNow to automate project intake, workflow tracking, and reporting dashboards, reducing manual touchpoints by 25%
• Partner with leadership to forecast capacity, prioritize demand, and balance resource workloads across cross-functional delivery teams.
• Coach and mentor project managers on Agile and Hybrid methodologies, risk management, and stakeholder communication strategies.
• Utilize Power BI to develop visual dashboards for executive leadership, tracking KPIs for project health and process efficiency.

• Orchestrated design and implementation of hybrid Agile-Waterfall framework for IT projects, cutting the average project delivery time by 22% and improving stakeholder satisfaction scores by 12%.
• Drove process improvement and automation initiatives, achieving a 20% increase in operational efficiency and predictability.
• Led cross-functional collaboration between IT, finance, and engineering to align resource planning and delivery priorities with business goals.
• Implemented Jira and Confluence to enhance transparency and performance tracking across delivery teams.
• Produced Data-driven executive reports in Power BI, improving strategic decision-making and visibility into portfolio performance.

• Directed a $6M MS transformation initiative for high profile healthcare provider introducing Lean-based process optimization and standardized delivery practices across IT programs. An accomplishment made during the peak of the COVID outbreak.
• Established KPIs and performance metrics to monitor delivery performance resource capacity, and client satisfaction.
• Optimized resource allocation through the development of an integrated project scheduling model using MS Project Smartsheet.
• Led training and mentoring session on Agile adoption and PMO governance, improving team delivery consistency by 15%
• Collaborated with business and technology stakeholders to implement process automation using ServiceNow and workflow tools.

• Oversaw a portfolio of Enterprise SaaS partners with customer subsets of over 1000+ companies in total. (ex. Verizon, CenturyLink, Lumen, PGI) ensuring seamless SaaS implementation and consistently surpassing project management goals for client-related projects (Retention, Growth, and Churn).
• Orchestrated full support for three Enterprise Cisco Partners, including CenturyLink, Verizon, and PGI, Inc., ensuring seamless SaaS implementation and consistently surpassing project management goals for client-related projects (Retention, Growth, and Churn).
• Conducted quarterly QBR sessions with C-level Partner stakeholders, fostering strong client relationships and aligning strategic initiatives with customer needs.
• Successfully led a comprehensive platform migration, transitioning the entire existing customer base to a new annuity-based platform, enhancing operational efficiency.
• Delivered end-user training on new release data, user interface updates, and software tool enhancements, facilitating smooth user adoption of innovative technologies.
• Collaborated closely with Cisco Sales Teams during the presales process as a Subject Matter Expert, ensuring a seamless handoff to clients and presenting cutting-edge products to enhance overall client satisfaction.
• Results: Within the first 6 months of employment, assumed management responsibilities for the three largest Enterprise Clients and oversaw the successful implementation of the Department of Justice’s B2B SaaS software upgrade, optimizing organizational communications and efficiency.

• Crafted comprehensive project implementation plans, meticulously outlining timelines, and critical path assessments to en-sure project success and adherence to deadlines.
• Extensive experience orchestrating data center upgrades/migrations, COLO implementations, digital transformations, network router/switch/server implementations, and infrastructure deployments.
• Developed a strategic overview that harnessed a diverse range of full-stack development resources, enhancing project effi-ciency and resource utilization.
• Acted as the primary liaison among cross-functional teams operating across multiple business units, fostering synergy, and ensuring stakeholders remained well-informed.
• Spearheaded strategic planning sessions and business development meetings, playing a pivotal role in product pricing strate-gies and overall project direction.
• Monitored all projects rigorously, guaranteeing compliance with guidelines, best practices, project plans, and budgets, while also facilitating training for new project and operations staff.
• Results: Successfully managed infrastructure projects exceeding $7 million in revenue for prominent global organizations in highly competitive industry verticals, including Wakefern Food Corporation, L'Oréal, and Vornado Realty Trust.