Christopher Jenkins
Robersonville,NC
Summary
Dynamic individual with 15-plus years of experience in Retail and Customer Service, a talent for navigating challenges, strong problem-solving skills, and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Food Sales Associate
Wal-Mart Supercenter
03.2015 - Current
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Collaborated with team members to consistently meet or exceed sales targets and performance metrics.
- Developed strong product knowledge to answer customer questions and assist with purchasing decisions effectively.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales and Service Representative
Convergys
01.2014 - 08.2014
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Improved resolution time with effective problem-solving for customer complaints.
Assistant Store Manager
Dollar General
06.2006 - 10.2013
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor of Science - Insurance And Risk Management
East Carolina University
Greenville, NC05-2024
Associate of Applied Science - Accounting
Pitt Community College
Winterville, NC05-2019
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Basic mathematics
Timeline
Food Sales Associate
Wal-Mart Supercenter
03.2015 - Current
Sales and Service Representative
Convergys
01.2014 - 08.2014
Assistant Store Manager
Dollar General
06.2006 - 10.2013
Bachelor of Science - Insurance And Risk Management
East Carolina University
Associate of Applied Science - Accounting
Pitt Community College
Similar Profiles
Kendrick DavisKendrick Davis
Team Lead at Wal-Mart SupercenterTeam Lead at Wal-Mart Supercenter
Madonna IrwinMadonna Irwin
Cashier at Wal-Mart SupercenterCashier at Wal-Mart Supercenter
Heather StanleyHeather Stanley
Pharmacy Manager at Wal-Mart Supercenter 1222Pharmacy Manager at Wal-Mart Supercenter 1222
Paris BouldenParis Boulden
Online Order Filling & Delivery at Wal-Mart SupercenterOnline Order Filling & Delivery at Wal-Mart Supercenter
Minnie HillMinnie Hill
Package Handler at Perdue FarmsPackage Handler at Perdue Farms