Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Associate Banker
JP Morgan Chase
07.2022 - Current
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Opened, closed and updated accounts for customers.
Utilized up-to-date information to make effective decisions governing bank operations.
Used 5 Keys to determine best solutions for helping the customer
Leader
The Walt Disney Company
10.2014 - Current
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Identified team weak points and implemented corrective actions to resolve concerns.
Trained entire retail operation on new POS system while reopening the resort.
Oversaw day-to-day activities of 40 employees in retail establishment, fostering inspiring atmosphere to optimize employee experiences.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Created a spreadsheet tracker for Electric Convenience Vehicles in order to decrease vehicle downtimes.
Planned, managed and directed daily board operations to increase revenue and reduce cost through P&L analysis.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
Bachelor of Science - Data Analysis And Mathematics
Bellevue University
Bellevue, NE
06.2025
Skills
Customer Experience
Constructive Feedback
Employee Relationships
Team Leadership
Timeline
Associate Banker
JP Morgan Chase
07.2022 - Current
Leader
The Walt Disney Company
10.2014 - Current
Bachelor of Science - Data Analysis And Mathematics
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank