Summary
Overview
Work History
Education
Skills
Honors And Awards
Languages
Timeline
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Christopher J. Martinez

MOKENA,IL

Summary

Dynamic professional with extensive experience in training and leadership, contributing to the development of new employees across various job sites while effectively overseeing store operations during weekends. Over three years of customer service expertise, adept at resolving concerns and mediating issues between customers and staff to ensure a positive shopping experience. Strong communication skills facilitate engagement with individuals from diverse backgrounds, fostering a collaborative environment. Recognized for a proven ability to swiftly assess and resolve challenges in fast-paced settings, along with a dependable track record in managing store openings and closings.

Overview

7
7
years of professional experience

Work History

Package Handler

UPS Warehouse
09.2022 - Current
  • Efficiently sorted and handled packages of various sizes, including large and irregularly shaped items.
  • Ensured timely processing of Next Day Air and international shipments, maintaining security and compliance standards.
  • Cleared certified background check for handling sensitive packages.
  • Assisted in onboarding and mentoring new employees to ensure consistent service quality.

Plane Dispatcher / Fueler

Lewis University
03.2021 - 05.2022
  • Coordinated the dispatch of aircraft, including Cessna 172 R/S and Piper Seminole models, for student flight training.
  • Maintained organized and accessible aircraft hangars to support smooth transitions between student flights.
  • Ensured aircraft were accurately fueled with the proper type and quantity in compliance with safety standards.

Work Associate

UPS Store
12.2020 - 01.2022
  • Provided expert assistance with domestic and international shipping to destinations such as Mexico, Canada, Europe, and parts of Asia.
  • Designed and produced high-quality print materials, including posters, flyers, and business cards.
  • Assisted in onboarding and mentoring new employees to ensure consistent service quality.

Work Associate

Tim's Body Shop
06.2018 - 12.2020
  • Developed foundational skills in auto body repair and paint application, including the use of spray equipment.
  • Performed basic mechanical tasks such as patching tires, removing parts, and performing minor repairs.
  • Acted as a customer liaison in the shop owner's absence, providing information and assistance to walk-in clients.

Education

Bachelor of Science - Aviation Flight Technology, Aviation Administration, Aviation Dispatch

Lewis University
Romeoville, IL

Skills

  • Excel
  • Google Docs
  • Microsoft Word
  • PowerPoint
  • Microsoft Forms
  • MS Archive
  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading

  • Packaging
  • Loading and unloading
  • Decision-making
  • Active listening
  • Teamwork and collaboration
  • Customer service
  • Problem-solving skills
  • Time management
  • Traffic monitoring
  • Critical thinker

Honors And Awards

Academic Achievement Scholarship - 2021

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Package Handler

UPS Warehouse
09.2022 - Current

Plane Dispatcher / Fueler

Lewis University
03.2021 - 05.2022

Work Associate

UPS Store
12.2020 - 01.2022

Work Associate

Tim's Body Shop
06.2018 - 12.2020

Bachelor of Science - Aviation Flight Technology, Aviation Administration, Aviation Dispatch

Lewis University