Christopher Johengen
Brooksville,FL
Summary
Accomplished Licensed Practical Nurse and Store Manager with a proven track record of enhancing patient outcomes and driving store profitability. Skilled in medication administration and team leadership, demonstrated during tenure at The Residence at Timber. Excelled in delivering compassionate care and optimizing store operations, showcasing a blend of hard and soft skills to achieve superior results. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Proficient and caring nursing team member offering over 11 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Licensed Practical Nurse
The Residence at Timber
2021.07 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Comforted and counseled patients and families throughout care process.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Responded to patient requests with appropriate clinical and personal assistance.
Licensed Practical Nurse
Windsor Woods Healthcare and Rehabilitation
2017.07 - 2019.04
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
Store Manager
Bealls Florida
2002.09 - 2008.02
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Store Manager
Wilson's Leather Outlet
1998.02 - 2000.07
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Managed 2 locations within same airport terminal
Store Manager
Hold Everything/ Williams Sonoma
1989.08 - 1998.03
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- POS register district trainer
Education
Bachelor Of Applied Arts And Science - Health Administration
Pasco Hernando State College
New Port Richey, FL05.2021
Certificate In Paralegal Studies - Paralegal Studies
University of Maryland University College
College Park, MD05.1998
Skills
- Medication Administration
- Vital signs monitoring
- HIPAA Compliance
- Compassionate Care
- Geriatric Care
- Healthcare Software Proficiency
- Caregiving skills
- Palliative Care
- Store Operations
- Training. Employees
- Cost Control
- All Areas of HR
- Direct Patient Care
- Customer Service
- Multitasking and Organization
- Problem-Solving
- Customer Relations
- Inventory Management
Timeline
Licensed Practical Nurse
The Residence at Timber
2021.07 - Current
Licensed Practical Nurse
Windsor Woods Healthcare and Rehabilitation
2017.07 - 2019.04
Store Manager
Bealls Florida
2002.09 - 2008.02
Store Manager
Wilson's Leather Outlet
1998.02 - 2000.07
Store Manager
Hold Everything/ Williams Sonoma
1989.08 - 1998.03
Bachelor Of Applied Arts And Science - Health Administration
Pasco Hernando State College
Certificate In Paralegal Studies - Paralegal Studies
University of Maryland University College
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