CHRISTOPHER JOHNSON
St. Louis,MO
Summary
Operations specialist with demonstrated understanding of risk mitigation, suspicious activity reporting (SAR), project management, process improvement, and process mapping. Proven ability to analyze complex business processes, execute risk mitigation strategies, identify areas for improvement, and implement solutions.
Overview
11
11
years of professional experience
Work History
Sanctions Financial Risk Analyst BSA/AML
Rabobank
03.2022 - 04.2023
- Utilizes appropriate project control to ensure that project objectives are met in timely and cost-effective manner
- Escalations Case Analyst on Bank Secrecy Act and Anti-Money Laundering tasked with handling of sensitive directives while working effectively with team members of all levels
- Lead development of comprehensive BSA/AML/ financial risk assessment framework for new account opening procedures, customer due diligence requirements, transaction monitoring systems, and enhance reporting capabilities to ensure compliance with applicable regulations
- Perform transaction monitoring for up to 20 escalations per day, investigate suspicious activity and ensure timely SAR filing
- Identify threats, vulnerabilities and suspicious behavior patterns
- Prepare documentation for third party payor audits and annual financial audits
- Perform periodic audits of internal controls and related financial data
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Operations Consultant
AMJ Getaways
06.2015 - 01.2023
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Supervised client meetings to disseminate proper information and encourage participants to share ideas.
- Collaborated with clients to target issues and uncover methods that would increase operational efficiency.
- Monitored corporate policies and procedures, ensuring compliance with federal regulations.
- Implemented processes and procedures to improve overall efficiency in operations.
- Worked well in team setting, providing support and guidance.
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environment.
Operational Risk Analyst II /AML Compliance
Citibank – O
07.2017 - 03.2022
- Managed and streamlined the operations of the escalations and transaction monitoring team to ensure policies and procedures were adhered to on a daily basis
- Conducted research to develop a deeper understanding of the AML requirements and implications; documented and delivered accurate reports to the leadership to influence decision making and tailor effective resolution to escalated fraud incidents
- Created processes and Influenced department head to implement enterprise wide
- Analyzed financial documents for contract adherence
- Maintained proper record retention & financial controls
- Supported compliance improvement efforts by driving suggested changes to systems and processes for management to consider in a go forward approach to the AML sanction programs
- Demonstrated and leveraged strong ability to work within tight deadlines and fast-paced environments.
Assistant Director of Admissions
Maryville University Admissions
06.2016 - 12.2016
- Shared the University's unique value via implementation of outreach and promotional strategies, boosting university applicant registrations dramatically by 16% in less than a year
- Served as assistant track and field coach, specializing in field events
- Supported students' personal and professional development by serving as Program Coordinator for campus recruitment events, open houses and orientation programs
- Created presentations and managed programs for recruitment in assigned territories (Illinois, Iowa, and Indiana)
- Managed and coordinated special projects
- Worked in tandem with the marketing team that successfully developed effective budget-aware recruitment strategies that aligned with organizational goals with the aim to promote the value of attending the university and establish a culture or brand to attract students
- Addressed issues common among college students through individual and group counsel sessions; reviewed transcripts to verify eligibility, and crafted recommendation letters for students.
Quality Control Analyst
US Bank
04.2014 - 01.2016
- Special Projects; Oversaw and ensured seamless execution of high priority work items as the workflow coordinator for multiple cross-functional processing teams within the department
- Created and maintained several databases to track statistical data, merge financial information while keeping it in line with accounting rules and regulations
- Handled and streamlined onboarding of new hires on company processes, policies and procedures, provided the necessary tools and resources needed to complete all assigned tasks
- Analyzed financial documents for contract adherence
- Served as a second line of defense assuming responsibility for the evaluation of individual loan files for accuracy, completeness and compliance with applicable state and federal regulations
- Provided a snapshot of the bank's financial health, giving insight into its performance, operations, and cash flow; and contacted external institutions and customers to clarify discrepancies
- Maintained in-depth knowledge of all federal, state and local compliance regulations to Truth in lending, Equal Credit Opportunity laws, CFPB, REG Z, REG B and REG X.
Senior Mortgage Loan Processor
Wells Fargo
01.2012 - 12.2013
- Reviewed Housing and Urban Development (HUD) mortgage loan applications for accuracy and ensured compliance within state and federal regulation
- Promoted and served as the Subject Matter Expert and Workflow Coordinator roles within 1 year due to impactful contributions to exceeding production and quality goals
- Filled in as the workflow coordinator and new hire trainer; refined and standardized procedures for use across the company, improving efficiency and productivity
- Analyzed financial documents for contract adherence
- Handled escalated cases, assisted peers with the review process and achieved a quality level in excess of 97% as measured by a successful audit of loan applications
- Reviewed 70 loan applications per month equating to generating 5.6 million dollars of business.
Education
MBA - Business Administration
Webster University
St Louis, MO05.2017
Bachelor of Arts - Mass Communications
Southeast Missouri State University
Cape Girardeau, MO05.2011
Skills
- Training Documentation
- Risk Assessment
- SharePoint
- Project management (agile and waterfall)
- Process improvement
- Process mapping
- Critical thinking
- Problem-solving
- Detail oriented
- Communication
- Auditing
- Collaborative or independent working
- Time-management
- Experience with financial documents for contract and policy adherence
- Microsoft Office Suite
Timeline
Sanctions Financial Risk Analyst BSA/AML
Rabobank
03.2022 - 04.2023
Operational Risk Analyst II /AML Compliance
Citibank – O
07.2017 - 03.2022
Assistant Director of Admissions
Maryville University Admissions
06.2016 - 12.2016
Operations Consultant
AMJ Getaways
06.2015 - 01.2023
Quality Control Analyst
US Bank
04.2014 - 01.2016
Senior Mortgage Loan Processor
Wells Fargo
01.2012 - 12.2013
MBA - Business Administration
Webster University
Bachelor of Arts - Mass Communications
Southeast Missouri State University
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