Christopher Johnson
Jackson,MS
Summary
Proven track record of enhancing patient and customer experiences at Edgewood Nursing & Rehab by leveraging strong food preparation and patient communication skills. Demonstrated adaptability and a results-driven approach, significantly improving kitchen productivity and patient care quality. Excelled in maintaining high sanitation standards and effective teamwork, contributing to a positive and efficient work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dietary Manager Assistant
Edgewood Nursing & Rehab
10.2023 - 06.2024
- Increased overall kitchen productivity by assisting with food preparation tasks such as chopping vegetables, assembling plates, and serving meals during peak hours.
- Demonstrated strong attention to detail while completing daily tasks such as taking accurate meal orders from nurses or directly from patients when necessary.
- Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.
- Enhanced team efficiency through effective communication with kitchen staff, dietitians, and nursing personnel.
- Helped create a positive work environment by actively supporting coworkers during busy times or when additional assistance was required.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Enhanced patient comfort during mealtimes by setting up dining areas with appropriate tableware and assisting patients with limited mobility when needed.
- Promoted a positive dining experience for patients through attentive service, timely delivery of meals, and genuine interactions.
- Assisted in maintaining a clean and organized kitchen area for efficient meal preparation and service.
- Contributed to a reduction in meal delivery errors by double-checking orders and coordinating with nursing staff for accurate information.
- Exhibited adaptability by adjusting to changes in daily responsibilities or patient needs, ensuring seamless operations within the dietary department.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Certified Nursing Assistant
Briarhill Nursing Home
09.2019 - 01.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Customer Service Cashier
Dollar General Store
04.2018 - 06.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Education
N/A - Basic High School Studies
East Central High School
San Antonio, TX05.2000
Skills
- Patient Communication
- Food Preparation
- Verbal Communication
- Cooking techniques
- Sanitation Practices
- Nutritional knowledge
- Special diets
- Dietary Restrictions
- Customer Service
- Problem-Solving
- Cleaning and sanitizing
- Time Management
- Food handling safety
- Food Safety
- Detail Oriented
- Sanitization
- Flexible Schedule
- Meal Preparation
- Kitchen Operations
- Cooking
- Food presentation
- Workload Management
- Kitchen Equipment Operation
- Table Setting
- Nutrition
- Nutrition knowledge
- Food Delivery
- Creative Thinking
- Adaptability and Flexibility
- Decision-Making
- Dependable and Cooperative
- Observation Reporting
- Patient Monitoring
- Protective Equipment
- Analytical Thinking
- Patient Management
Certification
Certified Nursing Assistant
Timeline
Dietary Manager Assistant
Edgewood Nursing & Rehab
10.2023 - 06.2024
Certified Nursing Assistant
Briarhill Nursing Home
09.2019 - 01.2024
Customer Service Cashier
Dollar General Store
04.2018 - 06.2019
N/A - Basic High School Studies
East Central High School