Christopher Johnson
Green Bay ,WI
Summary
Dynamic customer service professional at Delaware North, excelling in cash handling and registration.
Hardworking and passionate job seeker with strong
organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Winter Associate
Delaware North
11.2024 - 02.2025
- Greeted customers entering and responded promptly to customer needs.
- Worked flexible schedule and extra shifts during holidays and other busy periods to help alleviate staffing shortages.
- Built relationships with customers to encourage repeat business.
- Prioritized helping customers over completing other routine tasks.
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
Front Department Associate
Festival Foods
02.2021 - 02.2025
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Met customer needs through polite, friendly and attentive service.
Concessions Worker
Bay Beach
03.2021 - 09.2024
- Led departments as a team lead position.
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Resolved customer complaints promptly, demonstrating empathy and commitment to their satisfaction.
- Streamlined the ordering process for faster transactions and shorter wait times for customers.
- Prepared fresh, high-quality food items according to established recipes and presentation standards.
- Assisted in training new employees, sharing product knowledge and best practices for excellent customer service.
- Used cash register to tender change and process cash and credit card payments.
Education
High School Diploma -
Preble High School
Green Bay, WI 06-2025
Skills
- Customer service
- Time management
- Attention to detail
- Leadership qualities
- Cash handling
- Workplace safety
Timeline
Winter Associate
Delaware North
11.2024 - 02.2025
Concessions Worker
Bay Beach
03.2021 - 09.2024
Front Department Associate
Festival Foods
02.2021 - 02.2025
High School Diploma -
Preble High School
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