Christopher Johnson
224 Payran Street, Petaluma,CA
Summary
Passionate RPG designer with a background in IT support and STEM. Skilled in project management and team leadership, with a focus on achieving efficient and effective results. Experienced in creative content development and client interaction, aiming to contribute to a dynamic team environment.
Overview
28
28
years of professional experience
Work History
RPG designer
Self Employed
Cardiff, Wales, UK
09.2022 - Current
- Developed an original science-fiction RPG with custom systems and engaging narratives.
- Wrote back stories and short stories to enhance game experience, ensuring player engagement.
- Transferred game mechanics to digital formats, working towards mobile accessibility.
Student
Open University
06.2017 - 09.2022
- Bachelor of Science (Honors) in Combined STEM on 31st July 2022. Due to prior study in 'Astronomy and Planetary Science', partway through the degree course also gained a Diploma in Higher Education.
- Core modules studied were Object Oriented Java programming, CISCO networking (CCNA), Engineering small worlds,: micro and nano technologies, Deterministic and stochastic dynamics, Optimization, and 'The quantum world'.
Second Line IT Support Engineer
Vista Technology Support
Cardiff, Wales, UK
09.2016 - 06.2017
- Delivered technical support to end-users, troubleshooting hardware and software issues.
- Monitored and prioritized support tickets, ensuring timely responses based on urgency.
- Updated customer information and account status in database after each interaction.
- Escalated complex issues to senior technical staff for resolution follow-through.
- Enhanced technical knowledge through trade publications, operating manuals, and diagnostics.
IT Installation Engineer
Cerco Limited
Crewe, Cheshire, UK
07.2014 - 09.2016
- Configured and upgraded various EPOS hardware systems such as scanners, card readers, and terminals.
- Performed on-site User Acceptance Testing to validate installations and ensure functionality.
- Maintained cleanliness of installation sites after project completion.
- Collaborated with other departments when issues arose during installation to resolve those issues.
Freelance Chef
Self Employed
Cardiff, Wales, UK
08.2013 - 07.2014
- Catered small events for 20 to 150 attendees, specializing in vegan and allergen-free options.
- Ensured compliance with health, safety, and hygiene regulations within kitchen operations.
- Developed concepts for food preparation and presentation themed to the clients requests.
- Managed timing, delivery and heating of pre-cooked dishes at the event and prepared select demonstration dishes on-site.
Director
Hungry Planet Ltd
Cardiff, Wales, UK
07.2007 - 08.2013
- Operated a Whole Foods store for six years. Performed ordering, stocking, stocktaking, and sales management.
- Added a café and bakery, hosted community and gaming events each week, held holiday-themed parties.
- Created a wide array of recipes catering to diverse dietary requirements.
- Created and implemented a bring-your-own-container discount scheme for food and cleaning products.
- Developed the business as far as able in the area, yearly turnover peaked at approximately £75,000 in 2011-2012.
- Business Facebook page: https://www.facebook.com/p/Hungry-Planet-Wholefood-Co-op-100066486704473/
Project Implementation Coordinator
Pearl Assurance
Peterborough, Cambridgeshire, UK
02.2003 - 02.2007
- Produced Gantt charts for the project development, rollout, and implementation.
- Coordinated the software rollout in a sandbox environment with remote engineers to connect, access, and process transactions in the system.
- Made the go-ahead or rollback decision based on the performance of the sandbox system.
- Produced project documentation for all aspects of the software rollout.
Project Manager
Smithkline Beecham
Harlowton, Essex, UK
07.2000 - 07.2003
- Managed a 16 person team of engineers upgrading software to various Smithkline Beecham sites throughout the UK and France.
- Worked with senior team members to develop project documentation and installation scripts.
- Developed the functionality and user acceptance testing process to carry out following installation.
- Gave regular feedback and status reports to the Senior Project Manager.
- Successfully managed a wide variety of interpersonal issues over the project lifecycle, including hiring and firing.
- Compaq Laptop and Desktop certified engineer at this stage
Installation Engineer/Team Leader
Microroute Ltd.
Coventry, West Midlands, UK
07.1997 - 06.2000
- Installed servers, desktop units, printers, monitors, and counter-automation terminals for National Westminster Banks across the southwestern UK.
- Patched servers to patch panels and hubs/routers, recording all connections before server software installation.
- Configured server, switches and routers, ensuring functionality before continuing.
- Installed and tested software on desktop units and Counter-Automation terminals, completed user acceptance testing with bank manager and staff members.
- Progressed from Installation Engineer to Installation Team Leader.
- Windows NT4 server qualified MCP at this stage.
Education
Bachelor of Science - Combined STEM (Honors)
Open University
Milton Keynes, United Kingdom07-2022
Skills
- Game Design and Development
- Creative Writing
- Project Management
- Client Relationship Management
- Advanced Networking Concepts
- Programming in Java and GDScript
- Very computer literate, going back to DOS and Windows 311
- Team Leading
Affiliations
- Fencing, Hiking, Badminton, Tai-Chi, RPG/Board gaming sessions, Cycling, Swimming, Astronomy, Creative Writing.
Languages
Spanish
Elementary
French
Elementary
Japanese
Elementary
Timeline
RPG designer
Self Employed
09.2022 - Current
Student
Open University
06.2017 - 09.2022
Second Line IT Support Engineer
Vista Technology Support
09.2016 - 06.2017
IT Installation Engineer
Cerco Limited
07.2014 - 09.2016
Freelance Chef
Self Employed
08.2013 - 07.2014
Director
Hungry Planet Ltd
07.2007 - 08.2013
Project Implementation Coordinator
Pearl Assurance
02.2003 - 02.2007
Project Manager
Smithkline Beecham
07.2000 - 07.2003
Installation Engineer/Team Leader
Microroute Ltd.
07.1997 - 06.2000
Bachelor of Science - Combined STEM (Honors)
Open University
References
References available upon request.
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