Christopher Jones
New York,NY
Summary
Resourceful Liaison with a proven track record of high productivity and efficient task completion. Expertise in negotiation, conflict resolution, and stakeholder engagement, fostering smooth communication channels across diverse groups. Exceptional time management, adaptability, and problem-solving skills lead to positive outcomes in complex environments. Committed to leveraging interpersonal skills to build consensus and facilitate cooperative solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operation Admin Liaison
Village Community School
04.2021 - Current
- Administered dismissal playgroup & AfterSchool programs
- Managed front office
- Liaison (7) different departments simultaneously
- Sign in and out students
- Problem solving
- Communication with parents and nanny’s
- After Six O’clock Head of School
- Seventy thousand square feet of responsibility
- Managed (7) different contracted organization (simultaneously)
- Managed over (100+) individuals any giving day
- Head of security
- Head of Facility
- Manage (10) contracted individuals (cleaning crew).
Office Manager
The Helmsley Building
New York, NY
10.2019 - 04.2020
- Opened and designed new office reception seating area
- Assistant (27) Executives
- Facilities manager; ordered and stocked supplies including snacks
- Receptionist answered phones and transferred messages via e-mail
- Operations manager; managed (2) different floors (33rd) and (5th)
- Planner; organized and planned lunch meetings
- Human Resource; setup laptop for new employee; along with training, & introduction to both office spaces
- Worked very closely with the President and CEO
- Liaison to sister property located in Copenhagen Denmark
- IT; ordered organized along with setup of new monitors; keyboard and mouse
- Assigned & executed with completion 15k (six month) project of installation; Aguila Nespresso coffee machine
- Meet and greet every guest/client.
Receptionist (contract position)
J.P. Morgan Asset Management Conference Center
New York, NY
02.2019 - 05.2019
- Provided all clients highest level of customer service
- Ensured conference rooms are prepared for meetings
- Coordinated with catering department
- Made reservations for internal employees
- Planned events for clients
- Received catering orders
- Answering phones
- Smiling and greeting every client and executives preferable by name.
Lead Sous Chef
Convinum Catering at Lyric Theater
New York, NY
04.2018 - 12.2018
- Provided VIP guests with meal services in between intermission
- Worked with other team members to ensure full customer satisfaction
- Followed up with guests on other needs
- Ensured all meals are within health standards before arriving to guests
- Coordinated with team for smooth and timely service.
Concierge (contract position)
Four Seasons
New York, NY
05.2018 - 06.2018
- Successfully supported operation of 368 luxury rooms in a New York City landmark
- Moved between all departments to ensure hotel readiness
- Checked guests in and out of their rooms
- Tasked with determining and resolving all guest issues
- Assisted in increasing room revenue by working with sales department.
Concierge/Doorman
Michelangelo Hotel
New York, NY
05.2014 - 04.2018
- Provided exceptional customer service to all guests
- Greeted everyone with a courteous smile and manners
- Assisted guests with hailing cabs and other forms of transportation
- Quickly retained the names of all guests both repeat and new
- Retrieved customer luggage upon request
- Declared Employee of The Month within first few months of being hired.
Bellman/Doorman
The James Hotel
New York, NY
08.2010 - 03.2013
- Helped to boost hotel influx by acting as a brand ambassador
- Promoted a positive hotel culture
- Familiarized guests with accommodations and ensured comfort
- Participated in improving Bellman/Doorman department with new ideas
- Responsible for training and motivating new staff.
Receptionist/ Front Desk Agent
Equinox Fitness Tri-Be CA
New York, NY
02.2010 - 03.2011
- Greeting members on first name basis
- Answering phone
- Organizing the desk at all times
- Responsible for 5:30am opening shift
- Key holder of club
- Ensured that every person is counted in classes
- Worked closely with maintenance crew members
- Crossed trained with sister club SoHo
- Managed club until General Manager or the assistance arrived.
Branch Concierge
Bank of Hawaii
Honolulu, HI
02.2007 - 07.2009
- Promoted within first six months from Teller to Branch Concierge
- Cross trained in every department of the bank
- Certified as a Consumer Banking Representative
- Provided high quality customer service
- Maintained high spirits and focus in a high paced stressful environment.
Education
Associates Degree in Arts and Science -
University of Hawaii
Manoa, HIInternational Culinary Institute
Soho, NYSkills
- Customer Service
- Problem Solving
- Adaptability
- Teamwork
- Microsoft Office
- QuickBooks
- IT Just Works Software
- Opera PMS
- Recordkeeping
- Policies and procedures implementation
- Intercultural awareness
- Reporting
- Team Collaboration
- Strategic Partnerships
- Communication improvements
- Attendance guidelines
- Incidents management
- Conflict Mediation
- Issue Resolution
- Multidisciplinary Collaboration
- Transfer procedures
- High-pressure environments
- Technical knowledge
- Evaluation capabilities
- Goal Setting
- Interpersonal abilities
- Student evaluations
- Project Planning
- Activity Planning
- Cross-functional communications
- Resource advocacy
- Verbal and written communication
- Proficient in [Software]
- Report Generation
- Performance reporting
Affiliations
- Skateboarder
- Runner
- Cyclist
- Artist
- World Traveler
- Stylist
- Interior design
- Volunteer
Certification
- New York State Dept. Of State - Registered Security Guard
- International Culinary Center Soho, New York
References
References available upon request.
Timeline
Operation Admin Liaison
Village Community School
04.2021 - Current
Office Manager
The Helmsley Building
10.2019 - 04.2020
Receptionist (contract position)
J.P. Morgan Asset Management Conference Center
02.2019 - 05.2019
Concierge (contract position)
Four Seasons
05.2018 - 06.2018
Lead Sous Chef
Convinum Catering at Lyric Theater
04.2018 - 12.2018
Concierge/Doorman
Michelangelo Hotel
05.2014 - 04.2018
Bellman/Doorman
The James Hotel
08.2010 - 03.2013
Receptionist/ Front Desk Agent
Equinox Fitness Tri-Be CA
02.2010 - 03.2011
Branch Concierge
Bank of Hawaii
02.2007 - 07.2009
Associates Degree in Arts and Science -
University of Hawaii
International Culinary Institute
Similar Profiles
Bruno MarcilioBruno Marcilio
Childcare Volunteer Teacher at East Village Community SchoolChildcare Volunteer Teacher at East Village Community School
Hristo PepelanovHristo Pepelanov
Dean of Student Life (Grades 11 & 12 ) at Avenues: The World SchoolDean of Student Life (Grades 11 & 12 ) at Avenues: The World School
Antwon MontaqueAntwon Montaque
Substitute Teacher at School ProfessionalsSubstitute Teacher at School Professionals
Benjamin WegmanBenjamin Wegman
Studio Manager at Perspire Sauna StudioStudio Manager at Perspire Sauna Studio
Armin De GoorteArmin De Goorte
CREATOR at Global Teach, Inc.CREATOR at Global Teach, Inc.