Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
26
26
years of professional experience
Work History
Sales Representative
Reece Distributing
Fruitland, ID
02.2020 - Current
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Organized client visits, presentations, and product demonstrations.
Maintained accurate records of all sales and prospecting activities.
Researched competitors' products, prices, and sales techniques.
Created detailed reports on daily, weekly, and monthly sales activity.
Collaborated with other departments such as marketing, finance, logistics.
Performed regular follow-ups with prospects to close deals in a timely manner.
Managed inventory levels by ordering sufficient stock for each account.
Reviewed monthly performance against targets set by management team.
Equipment Sales Manager
BELFOR Property Restoration
Logan, Utah
01.2017 - 02.2020
Developed and implemented sales strategies to increase market share.
Established relationships with key clients, while maintaining existing customer base.
Created and presented monthly reports to management on sales performance.
Monitored industry trends and competitor activities to stay ahead of the competition.
Collaborated with marketing team to create promotional materials for target customers.
Managed daily operations of sales department, including supervision of staff members.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Participated in negotiations with vendors regarding product purchases or contracts.
Performed analysis of current processes within the sales department to identify areas needing improvement.
Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Sales Supervisor and Escalation Specialist
Wayfair
Ogden, Utah
10.2013 - 01.2017
Planned and coordinated staff training sessions for new and existing employees.
Conducted weekly performance reviews with the sales team to ensure goals were being met.
Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
Intervened in difficult customer situations to resolve issues quickly and efficiently.
Maintained relationships with customers through regular follow-up calls and emails.
Utilized CRM software systems to track customer interactions.
Oversaw hiring process for new personnel within the department.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
Area Sales Manager
Pepsi-Cola Bottling Company
Ogden, Utah
06.1998 - 09.2013
Planned, developed and implemented sales strategies in an assigned region.
Developed pricing policies and negotiated contracts with customers.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Oversaw regional and local sales managers and staff.
Directed and coordinated products, services and sales activities.
Established ambitious goals for employees to promote achievement and surpass business targets.
Coached, developed and motivated team to achieve revenue goals.
Enhanced sales volume through skilled support to both new and inactive customers.
Conducted market research and reported on competitors.
Built sales forecasts and schedules to reflect desired productivity targets.
Supported sales team members to drive growth and development.
Tracked sales goals and reporting results as necessary to upper management.