Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Jones

Elgin,IL

Summary

Dynamic and detail-oriented Fulfillment Associate with proven success, excelling in order fulfillment and customer service. Demonstrated leadership by training new team members and consistently achieving productivity goals. Proficient in forklift operation and committed to maintaining high safety standards while enhancing warehouse efficiency.

Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 100 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.

Enthusiastic, willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

18
18
years of professional experience

Work History

Fulfillment Associate/ Forklift Operator/ Driver

SWATCHBOX
03.2023 - 02.2025
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Prepared and checked outbound shipments for accuracy.

Freight Team Associate (Lead)

CRLaurence
01.2022 - 03.2023
  • Lifted and moved items multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Scanned items on arrival and departure to create accurate tracking records.
  • Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
  • Kept work areas neat and tidy by removing paper, trash and debris and sweeping floors.
  • Operated pallet jacks and forklifts to move freight and load trucks.

Warehouse Forklift Operator

STELFAST
04.2021 - 01.2022
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Transported goods between warehouse locations according to shipment and storage needs.

Shipping and Receiving Clerk

MEDELA
08.2020 - 08.2021
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.

Material Handler

TIGER Drylac
03.2021 - 07.2021
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.

Warehouse Worker/Shipping and Receiving Clerk

PPI (Perfection Plating Inc.)
01.2013 - 07.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Assembled pallets and crates for secure transportation of materials.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Server/Assistant Bartender

GAMEWORKS
12.2006 - 12.2013
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Assisted with dining room set up prior to and after service period.
  • Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Maintained hygienic dining area, promptly cleaning tables and chairs after guest departures.
  • Promoted menu items and specials to guests, contributing to increased sales of featured dishes.
  • Improved table turnover rates, working diligently to prepare tables for new guests during peak hours.
  • Assisted with bussing tables and cleaning up spills.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Arranged tables and chairs for special occasions and events.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.
  • Engaged in suggestive selling and other sales techniques.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Education

GED -

ELGIN HIGH SCHOOL
Elgin, IL
10-2000

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Product packaging
  • Team leadership
  • Customer service
  • Flexible schedule
  • Friendly and courteous
  • Order picking skills
  • Excellent communication
  • Punctual and reliable
  • Detail-oriented
  • Pallet jack proficiency
  • Relationship building
  • Material handling
  • Packing efficiency
  • Sorting and organizing
  • Loading and unloading
  • Order fulfillment
  • Warehouse operations
  • Heavy lifting
  • Pulling and preparing orders
  • Palletizing
  • Product picking
  • Fulfillment processing
  • Stock replenishment
  • Product labeling
  • Order accuracy
  • Shipment preparation
  • Shipment receiving
  • Shipment loading
  • Order picking
  • Data entry
  • Order processing
  • Inventory maintenance
  • Physical stamina
  • Shipping and receiving
  • Forklift operation
  • Shipping procedures
  • Multitasking and organization
  • Workplace cleanliness
  • Product sorting
  • Basic math
  • Pallet jack experience
  • Pallet stacking
  • Product quality checks
  • Barcode scanning
  • Order picking abilities
  • Labeling and wrapping
  • Hand-eye coordination
  • Space utilization
  • RFID scanning
  • Workplace organization
  • Pallet jack usage

Timeline

Fulfillment Associate/ Forklift Operator/ Driver

SWATCHBOX
03.2023 - 02.2025

Freight Team Associate (Lead)

CRLaurence
01.2022 - 03.2023

Warehouse Forklift Operator

STELFAST
04.2021 - 01.2022

Material Handler

TIGER Drylac
03.2021 - 07.2021

Shipping and Receiving Clerk

MEDELA
08.2020 - 08.2021

Warehouse Worker/Shipping and Receiving Clerk

PPI (Perfection Plating Inc.)
01.2013 - 07.2018

Server/Assistant Bartender

GAMEWORKS
12.2006 - 12.2013

GED -

ELGIN HIGH SCHOOL

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Christopher Jones