Christopher Jones
VANCOUVER
Summary
Dynamic Area Supervisor with a proven track record at Ross Dress for Less, excelling in team management and inventory control. Enhanced operational efficiency by implementing strategic inventory practices, reducing shrinkage by 15%. Skilled in mentoring staff and optimizing workforce schedules, driving customer satisfaction and store performance. Adept at risk management and continuous improvements, ensuring seamless operations.
Overview
11
11
years of professional experience
Work History
Area Supervisor
Ross Dress for Less
05.2019 - Current
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff in merchandising techniques and customer engagement strategies.
- Implemented inventory management practices to enhance stock accuracy and reduce shrinkage.
- Coordinated team schedules to align with peak shopping hours, maximizing workforce efficiency.
- Led store meetings to communicate company initiatives and performance goals effectively.
Overnight Stocker
WinCo Foods
05.2019 - 07.2024
- Managed inventory levels to ensure stock availability and reduce overstock situations.
- Organized merchandise displays to enhance product visibility and accessibility for customers.
- Collaborated with team members to optimize stocking processes and improve efficiency.
- Trained new staff on proper stocking procedures and safety protocols.
- Conducted regular audits of stock areas, ensuring compliance with company standards.
- Developed strategies for improving stock accuracy through detailed record-keeping practices.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Lead Cook
Cinebarre Regal
08.2018 - 05.2019
- Supervised kitchen staff to ensure efficient meal preparation and adherence to safety standards.
- Developed and implemented new recipes, enhancing menu offerings and customer satisfaction.
- Trained junior cooks on food preparation techniques and kitchen equipment operation.
- Maintained inventory levels, coordinating with suppliers to procure high-quality ingredients.
- Managed daily kitchen operations, ensuring compliance with health regulations and quality control measures.
- Supervised line cooks to monitor food safety and order accuracy.
Lead Cook
Prestige Care Southern Hills
09.2017 - 09.2018
- Supervised kitchen operations, ensuring compliance with health and safety standards.
- Trained and mentored junior cooks, enhancing team skills and performance.
- Developed new menu items, incorporating seasonal ingredients to improve offerings.
- Streamlined food preparation processes, reducing waste and improving efficiency.
- Managed inventory and ordering of supplies, maintaining optimal stock levels.
- Collaborated with front-of-house staff to ensure seamless service delivery.
- Implemented quality control measures, consistently delivering high-standard meals.
- Coordinated special events catering, adapting menus to meet customer preferences.
Cook Shift Leader
IHOP
04.2016 - 11.2017
- Supervised kitchen operations, ensuring adherence to safety and quality standards.
- Trained and mentored staff in food preparation techniques and customer service excellence.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Coordinated shift schedules, optimizing team performance during peak hours.
- Monitored food presentation and portion control, maintaining consistency across all dishes.
- Resolved customer complaints swiftly, fostering positive dining experiences and loyalty.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Cook Shift Leader
IHOP
06.2015 - 11.2017
- Implemented new menu items, enhancing customer satisfaction and driving repeat business.
- Collaborated with management on training programs to improve team efficiency and morale.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Education
No Degree - Music Business
Clark College
Vancouver, Washington, WASkills
Team management
Timeline
Area Supervisor
Ross Dress for Less
05.2019 - Current
Overnight Stocker
WinCo Foods
05.2019 - 07.2024
Lead Cook
Cinebarre Regal
08.2018 - 05.2019
Lead Cook
Prestige Care Southern Hills
09.2017 - 09.2018
Cook Shift Leader
IHOP
04.2016 - 11.2017
Cook Shift Leader
IHOP
06.2015 - 11.2017
No Degree - Music Business
Clark College