Christopher Jones
Detroit,USA
Summary
Dynamic Area Manager with a proven track record at Amazon, excelling in decision-making and team leadership. Expert in supply chain logistics, driving continuous improvement initiatives that enhanced operational efficiency. Adept at client account management, fostering strong relationships, and delivering actionable insights to boost performance metrics.
Overview
7
7
years of professional experience
Work History
Area Manager L4
Amazon
Hazel Park, MI
08.2024 - Current
- Led daily shift operations to consistently meet same-day delivery, and service level targets.
- Managed, coached, and motivated hourly associates to drive productivity and quality results.
- Executed labor plans and made real-time staffing adjustments based on volume trends.
- Tracked safety, quality, and performance metrics, and implemented corrective actions.
- Drove continuous improvement initiatives to increase efficiency and reduce operational defects.
- Enforced safety standards, and addressed operational issues.
- Collaborated with cross-functional teams to support station goals
Account Executive
Blue Marketing Inc
Troy, MI
05.2024 - 07.2024
- Provide long-lasting relationships with the organizations and companies for customers, and combine face-to-face interaction with up-to-date technology.
- Managed client accounts, built strong relationships, and ensured satisfaction.
- Developed and presented strategic marketing proposals and campaign plans.
- Tracked performance metrics, and prepared client reports with actionable insights.
- Identified growth opportunities, and upsold additional services.
- Served as the primary point of contact for clients, resolving issues and questions promptly.
Management/Operations
Michigan State University Integrated Campaign
East Lansing, MI
01.2024 - 04.2024
- Created an integrated campaign that positions Ally as the brand people love to use and recommend
Production Worker
Dakkota Integrated Systems
Detroit, MI
05.2022 - 08.2022
- My key role was the assembly of shocks and springs used in RAM trucks.
- Working on a fast-paced production line, my responsibilities include accurately assembling components, performing quality checks, and ensuring each unit meets strict manufacturing and safety standards.
- This role requires attention to detail, manual dexterity, and the ability to work as part of a team to meet daily production goals.
- Inspected parts for defects, and reported quality issues.
- Maintained a clean and safe work environment.
Sales Associate
Mr. Alan’s
Detroit, MI
05.2019 - 03.2020
- Assisted customers with product selection to drive sales and satisfaction.
- Operated the POS system to process transactions accurately and efficiently.
- Maintained store appearance through merchandising and inventory organization.
- Met individual and team sales goals in a fast-paced retail environment.
- Provided excellent customer service and resolved customer concerns.
Education
Bachelor - Communication Arts and Science, Advertising Management
Michigan State University
East Lansing, MI04.2024
Skills
- Decision-Making
- Microsoft Office
- Google Analytics
- Supply Chain/Logistics
- Leadership and management
- Quantitative skills
- Flexibility and adaptability
- Communication
- Digital marketing and advertising
- Self-driven
- Student Mentality
- Labor planning
- Performance tracking
- Team leadership
- Client account management
- Customer relationship management
- Problem solving
Activities Organizations
- National Society of Leadership and Success, 10/21- Present
- Rising Black Men, 08/22- Present
- Greater New Southern Missionary Baptist Church(Deacon), June 2018- Present
- Truth Seekers Campus Ministry(Member at Large), October 2023-April 2024
Timeline
Area Manager L4
Amazon
08.2024 - Current
Account Executive
Blue Marketing Inc
05.2024 - 07.2024
Management/Operations
Michigan State University Integrated Campaign
01.2024 - 04.2024
Production Worker
Dakkota Integrated Systems
05.2022 - 08.2022
Sales Associate
Mr. Alan’s
05.2019 - 03.2020
Bachelor - Communication Arts and Science, Advertising Management
Michigan State University