Christopher Jones
Booking Coordinator
Pasadena, CA, USA,CA
Summary
Dynamic professional with a multifaceted skill set encompassing performing arts, adept administration, creative prowess, event planning expertise, and a proven track record in delivering exceptional customer service. Seeking to leverage these competencies to excel in the dynamic field of event planning and create unforgettable experiences for clients and attendees.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Co-Founder/Booking Coordinator
The Candlelight Carolers
Pasadena, CA
07.2018 - Current
- Curated a select roster of exceptional musicians for a select roster of exceptional musicians for a cappella Christmas performances, maintaining high standards of musicality and performance quality.
- Assisted in artist recruitment through meticulous audition processes.
- Managed client communications, fostering beneficial relationships, ensuring effective communication and branding.
- Streamlined administrative tasks, including paperwork, legal document filings, and financial matters.
Guest Service Agent
Kimpton Hotels & Restaurants
Los Angeles, CA
11.2022 - 10.2023
- Efficiently processed reservations, ensured accurate collection of required information, and facilitated smooth check-out procedures.
- Fostered positive guest relationships, exceeded expectations, and resolved issues promptly and satisfactorily.
- Maintained an organized and welcoming front desk area, coordinated with other hotel departments, and provided professional phone and email communication.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
Guest Service Representative
Dimension Hospitality, LLC-Courtyard By Marriott
Pasadena, CA
10.2021 - 11.2022
- Provided comprehensive information and personalized recommendations to enhance guests' stay.
- Delivered exceptional service, surpassed guest expectations, and fostered comfort, satisfaction, and loyalty.
- Maintained inviting and clean lobby and common areas, paying attention to details for positive first impression.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Courtesy Clerk
Sprouts Farmer Market
Pasadena, CA
11.2019 - 10.2021
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected more than 10 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
Founder/Executive Producer/Event Administrator
SoCal LoTal (Southern California Local Talent)
Pasadena, CA
07.2017 - 05.2020
- Developed engaging open mic social events that offered a supportive platform for artists to showcase their talents.
- Strategized event format and ambiance for a positive experience.
- Organized events by scouting suitable locations, recruited artists, curated set lists, and arranged accompanists.
- Managed communication and promotion through social media platforms, promoted events, and built a vibrant community.
Education
Bachelor of Arts - Music
Cal State University, Fullerton
Fullerton, CA 08.2007 - 05.2011
Skills
Administrative Skills
undefinedTimeline
Guest Service Agent
Kimpton Hotels & Restaurants
11.2022 - 10.2023
Guest Service Representative
Dimension Hospitality, LLC-Courtyard By Marriott
10.2021 - 11.2022
Courtesy Clerk
Sprouts Farmer Market
11.2019 - 10.2021
Co-Founder/Booking Coordinator
The Candlelight Carolers
07.2018 - Current
Founder/Executive Producer/Event Administrator
SoCal LoTal (Southern California Local Talent)
07.2017 - 05.2020
Bachelor of Arts - Music
Cal State University, Fullerton
08.2007 - 05.2011